Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Toppenläge men inte ett B&B
Publié le 7 oct. 2019 sur HotelsSuperfint läge, mitt på ett av San Gimignanos två torg. Däremot var rummet väldigt smutsigt, golven var inte rengjorda på länge utan var extremt dammiga. Frukosten var under all kritik. Den stod framme när vi kom i vårt rum i väntan på nästa dag... En kapselmaskin för kaffe fanns förvisso men o övrigt fanns endast koncentrerad juice på flaska, två inplastade brödbitar, honung och marmelad. Det var det. Vi rörde inte ens frukosten utan satte oss på ett café nere på torget - kan varmt rekommenderas. Detta är en ok övernattning förutsatt att man inte går barfota eller råkar tappa några kläder på golvet samt att man inte förväntar sig någon frukost. Läget är som sagt toppen.
par un voyageur
Publié le 3 août 2019 sur Expedia
Incomodo, la cama incomoda, se caian las tablas, sin aire, muchas escaleras para subir a la habitación
par un voyageur
Publié le 9 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2019 par gianna, Gestion de l’hôtel
Thanks for your comment. We hope to see you again Regards,
Gianna
par un voyageur
Publié le 3 juill. 2019 sur Expedia
Vista y ubicacion increible. Recomiendo arreglar ep horario de arribo con antelación suficiente.
Commentaires de Gestion de l’hôtel
5 juill. 2019 par gianna, Gestion de l’hôtel
Muchas Gracias por haber dedicado vuestro tiempo en escribirnos....un saludo
par un voyageur
VERY disappointed family of 5!
Publié le 19 juin 2019 sur Hotels The best part of this B&B was its location right in the center of the main square in this charming Tuscan medieval village. That is where the positive review ends.
Firstly, there is no air conditioning so be forewarned. If booking in summer, don’t do it!! There IS an AC unit in the apartment, it just does not work. When my husband asked about it, we were told that the last person who stayed there took the remote. There was some mention of buying a universal remote. In the meantime, we were asked if fans would suffice. We agreed. Two hours later, a lady shows up with two oscillating fans in boxes that we had to put together. We are a fam of 5 so 1 room did not get a fan. The next evening when we inquired about the remote, we were told that the AC did not work and that the description did not say it had one. The person who we were texting (different from the two ladies who met us and the lady who dropped off the fan and toilet paper...only 1/2 a roll for 5 people when we arrived) indicated that there had been a “communication problem.” Hard to misinterpret what we were told! To make matters worse, if you left the windows open at night, you were awakened at 0600 with delivery trucks to restaurants in the main square. Also, the chatter of people down below made sleeping impossible until well after midnight. Add broken bed and broken washer to the list and we couldn’t wait to leave. Also only 1 room has the view in the description. No others have that view!
Commentaires de Gestion de l’hôtel
20 juin 2019 par gianna, Gestion de l’hôtel
Dear Sirs, thanks for finding time to write us and I am really sorry for reading these things. i understand your poijt of view and I will check everything in the appartment from this moment. I hope you enjoyed your stay here in san Gimignano , anyway and if you decide to come back again please contact us to receive a special price.Regard, Gianna
par un voyageur
a bit disappointing
Publié le 27 mai 2019 sur HotelsThe flat wasn't cleaned properly, there was no toilette paper, very poor bedding and furnishing, not attractive at all. Wifi is not working. The view from the terrace is nice.
Commentaires de Gestion de l’hôtel
20 juin 2019 par gianna, Gestion de l’hôtel
Dear Sirs, I am really happy you appreciate the view from the room, and i Understand you didn't like so much the furniture but this was the typical appartment before here in the centre of San Gimignano. Refarding the wifi, you are right, we are going to chiange it becouse we had problems with the line . Sorry Gianna
par un voyageur
Publié le 30 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
20 juin 2019 par gianna, Gestion de l’hôtel
I hope you will come back again here!Thanks Gianna
par un voyageur
Publié le 15 avr. 2019 sur Expedia
par un voyageur
Publié le 15 févr. 2019 sur Hotels
Quickly check-in and easier to everywhere. Good location.
Commentaires de Gestion de l’hôtel
20 févr. 2019 par Yazmin, Gestion de l’hôtel
Thank you for your review.
par un voyageur de Santa Fe, AR
Publié le 15 janv. 2019 sur Expedia
Excelente para conocer San Gimignano, cerca de todo y el departamento es espectacular. El destino se toma muy cerca y es muy bueno también.
Commentaires de Gestion de l’hôtel
18 janv. 2019 par Yazmin , Gestion de l’hôtel
Hola
Muchas gracias. Estamos muy felices que les haya gustado nuestro B&B.
