Note fondée sur 92 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 avr. 2020 sur Expedia
Le personnel est très amical et accomodant. Le gérant a pu nous assister avec les réservations d'excursions, les transports, etc. Il a même accepté de contacter pour nous la compagnie aérienne pour vérifier le statut de notre vol de retour. Le site de l'hotel est paisible et très bien entretenu. Le restaurant est excellent et les prix sont raisonnables.
par un voyageur
Publié le 19 juin 2024 sur Expedia
par un voyageur
Publié le 18 juin 2024 sur Expedia
We had the best stay there! The pool is awesome and the staff were very friendly. The grounds are a little overgrown… and this place looks like Covid hit it pretty hard, but it has SO much potential and we had such a great time that I hope more people stay there! Our room/cabana had a king and 2 doubles-
Perfect for our family of 5!
par un voyageur
Publié le 29 mai 2024 sur Expedia
The best place to stay in San Ignacio!! The grounds were absolutely beautiful, a little oasis just outside of the town center. The rooms were so clean and the AC was strong which we needed. The restaurant was great and so accommodating with our meals. All of the staff was wonderful and friendly. And the infinity pool was the cherry on top!
par un voyageur
Publié le 2 mai 2024 sur Expedia
par un voyageur
Fine for the price
Publié le 12 avr. 2024 sur HotelsThis hotel was fine for the price. Our room was surprisingly nicer than expected, and staff were helpful. But not having easier access to food/drink when the room had kitchenette features was difficult with kids. A microwave and fridge are only so helpful when there are no bowls, plates or cutlery. The restaurant/bar was only sporadically open, couldn’t be counted on.
Separately, though the pool was great, the whole property had a half-abandoned vibe to it. Made for a quiet, peaceful stay but you also wondered… why are there so few guests in high season?
Commentaires de Gestion de l’hôtel
13 avr. 2024 par CHR, Gestion de l’hôtel
Thank you for the review. We appreciate your feed back and will surely work on the inconveniences. Unfortunately the restaurant is not a part of the resort. It is managed separately.
par un voyageur
Publié le 26 mars 2024 sur Expedia
very nice peaceful resort. staff was very welcoming and i especially enjoyed my time with nandina and the restaurant staff. they gave great reccomendations for activities and complimented my spanish speaking abilities😂
Commentaires de Gestion de l’hôtel
13 avr. 2024 par CHR, Gestion de l’hôtel
Thank you for your review. we hope to see you once again
par un voyageur
Publié le 23 mars 2024 sur Expedia
We loved our room at Cassia Hill (#5). It was clean, air conditioned and had a nice view of the grounds, and housekeeping tidied it up daily. There was one attached room in the cabin and there wasn't much soundproofing. The desk staff (Sarli in particular) were very friendly and helpful, and took care of all tour and transportation arrangements for us. The pool was fantastic and we were lucky to have it to ourselves most of the time. The restaurant was good, but we felt it was better to go into San Ignacio for our meals (less expensive and more interesting). The hotel grounds are lovely and peaceful. It's a bit of a pain to walk (15-20 mins along a busy road that is currently under construction) or take a taxi to and from San Ignacio. We felt the place was under utilized, as there are a number of dusty buildings not in use, the bar at the pool wasn't in use, and there was no convenience shop for snacks or other items.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par CHR, Gestion de l’hôtel
Thank you for your review. We appreciate your feedback. Our road construction will almost be over which means less dust and faster access to town.
par un voyageur de Overland Park
Publié le 18 mars 2024 sur Expedia
The grounds of this hotel are very nice. Staff is friendly too. Our room was big and updated. Very clean. There is a restaurant on site that was good and convenient when you wanted a small meal or drink. Very beautiful property. Quiet.
Commentaires de Gestion de l’hôtel
3 mai 2024 par CHR, Gestion de l’hôtel
Hi, Cameo Thank you for your review we appreciate the feedback and we are happy to know that you have enjoyed your stay with us we hope to see you soon.Regards,
par un voyageur
Great stay
Publié le 17 mars 2024 sur HotelsGreat stay. Short but sweet
Commentaires de Gestion de l’hôtel
13 avr. 2024 par CHR, Gestion de l’hôtel
Thank you! Glad that you enjoyed
