Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,9 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2019 sur Hotels
La corde a tarsan a vraiment été appréciée des enfants. L’endroit était chaleureux et agréable. Le seul point négatif est que la femme du restaurant nous a demandé plusieurs fois si nous désirions manger là et nous devions aviser à l’avance...
par un voyageur
Publié le 21 juin 2024 sur Hotels
par un voyageur
Publié le 11 avr. 2024 sur Expedia
We absolutely LOVED our stay here! It was so calm and peaceful. The staff are wonderful and will go out of their way to help you with anything you need. It's definitely more at the 'rustic' end of the scale but we really enjoyed that aspect. The river is wonderful to jump in and cool off and Mario helped us with a river tubing trip that ended right at the hotel's desk. Camille who cooked the food was so wonderful and kind and we really loved the delicious local dishes she made for us.
While staying there we saw agoutis, howler monkeys, hummingbirds, a toucan and a jaguarundi right on the property.
Commentaires de Gestion de l’hôtel
12 avr. 2024 par The Team at Cohune Palms, Gestion de l’hôtel
Hi Emma - Thanks so much for taking the time to write this review. We are so glad you enjoyed your trip and hope you can come back soon!!
par un voyageur
Publié le 13 mars 2024 sur Expedia
par un voyageur
We enjoyed our stay
Publié le 23 janv. 2024 sur HotelsMy wife and I had a great time during our stay. Mario was great for arranging our tours and also just fun to talk to when we would come back at the end of the day. The breakfasts were delicious.
Commentaires de Gestion de l’hôtel
1 mars 2024 par The Team at Cohune Palms, Gestion de l’hôtel
Thank you for taking the time to write a review Hovhannes. We are so glad to hear you enjoyed your stay and hopefully you can come back soon!!
par un voyageur
Publié le 8 janv. 2024 sur Expedia
It's really hard for me to leave a review less than 5 stars because Mike, Benny, and Mario were all so incredible and are what made our stay.. along with Nelly's cooking (better than most food we had in San Ignacio!). Unfortunately, we were disappointed with the cabanas. I will also preface by saying if you are used to more of a luxury accommodation (which we are), going else where. If you're the no frills type and enjoy camping (or glamping?) and genuinely kind people, look no further!
It's challenging to tell if the cabanas are outdated or dirty. Regardless, I was uncomfortable not wearing shoes in the cabana and in the shower. The first cabana we were brought to ended up having issues with the roof leaking from the rain storm so were moved to another. The leaking apparently was fixed a day later.
The second cabana had issues with bees. My partner spent a couple of hours trapping the bees but more would continue to come into the cabana throughout the night. We didn't even call this out to anyone because it was our final night and we just wanted to checkout and continue with our vacation. With both cabanas, bugs were inevitable.
Lastly, there was a cold snap and rain during our time. We were really cold staying in the cabanas because the windows don't close and there are minimal sheets/blankets. We did ask for another blanket but it didn't help much - also on us for not packing enough warm clothes!
Commentaires de Gestion de l’hôtel
10 janv. 2024 par The Team at Cohune Palms, Gestion de l’hôtel
Hi Leonard - Thank you for your review and your kind words about the staff and food. We are sorry to hear that your experience was less than what you expected with the cabanas. You were one of the very first guests in the first week right after we reopened. We are 100% committed to making our guest experiences fun, relaxing and comfortable - and have taken immediate steps to address these issues. I won't go play-by-play on the issues you raised but basically they have all been addressed. We appreciate the feedback and the time you took to write the review!
par un voyageur
Publié le 8 janv. 2024 sur Expedia
How we were so fortunate to find this property was amazing. Tranquil, quiet, rustic setting on the banks of the river, Cohune Palms is exquisitely beautiful and the staff amazing. The traditional thatched hut cabanas are authentic, airy and pleasant. Outdoor ammenities feature decks directly on the river and are lovely situated among the palms. Excellent dining. No TV’s, good wi-if & no bugs, we would definitely go back. Small & charming. Thanks to Mike, Kevin’s & the rest of the crew makes Cohune Palms a top choice!
Commentaires de Gestion de l’hôtel
8 janv. 2024 par The Team at Cohune Palms, Gestion de l’hôtel
Thank you so much for taking the time to write this review, Louis. It means so much to us. We do our best to make your stay a great one and we are happy that you enjoyed your time here at Cohune Palms! We hope you can come back sooner rather than later!
par un voyageur
Publié le 6 janv. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2019 par CP, Gestion de l’hôtel
Thank you!