Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kristina , Gestion de l’hôtel
Thank you for your Review.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
The beds were large and comfortable and the pool was awesome for my kids after the long excursions. However, I am glad we only stayed 2 days because the toilet in our bathroom did not flush and, despite telling the front desk about it (and them telling us someone would fix it), no one ever addressed the issue—we left with the same clump of toilet paper sitting in the toilet that was there from the first day we arrived. Luckily, there is a washroom off the pool area and in the lobby; however, if you know your toilets are on the fritz, maybe don’t book guests until it is fixed. Also of note, some of the other guests were very loud and inconsiderate, which I do not blame on the facility; however, if the walls and doors had better insulation, maybe the noise would’ve been at least somewhat reduced. Overall, I would not stay here again because the only thing that blew us away was the pool.
par un voyageur
Publié le 21 juin 2024 sur Expedia
Staff were really nice; buildings need a bit more of attention.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Staff, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 23 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2024 par Satff, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 4 mai 2024 sur Expedia
Had a great time here. Staff is awesome.
Commentaires de Gestion de l’hôtel
15 mai 2024 par Hailey P, Gestion de l’hôtel
Thank you for your review! Safe travels.
par un voyageur
Publié le 21 avr. 2024 sur Expedia
My stay here was very disappointing, room was dirty barley cleaned, there is something about the shower/drain/Toilet that gives off the most foul smell when in use, and the 5 inch gap on the restroom door doesn't help makes the whole room smell. The air conditioner was not the best the not sure why they would install an air condition with the type of windows they have lets all the cold air out, on top of that i couldn't even change the temp to coldest because the vile was broken. The room door had gaps from the top and bottom causing mosquitos to be in the room during my entire stay. i stuffed plastic bags in the gaps to keep the mosquitos out. The staff was friendly but not very helpful with anything, i asked for towels since only 4 (2 big, 2 small) are in the room they were terribly stained, when i asked for more there will be a charge of $15 which is absolutely ridiculous for a hotel to do. never in my life have i ever paid to use hotel towels. The kicker is they didn't even have towels to give me and the best excuse was them blaming guests taking towels to the other location. Wouldn't get food or drinks from here to overpriced for simple food, Bar is limited n overpriced also the music they played was sad 2000 Adele n Bruno songs. Alot has changed,10yrs ago this place was popping with business and better menu, Beautiful Property, Not for people looking for a party vibe resort.
Commentaires de Gestion de l’hôtel
15 mai 2024 par Hailey, Gestion de l’hôtel
Hello, I will have them look into the a/c and do some quality control on the cleaning for the units.Towels - staff must have misunderstood - we charge for beach towels to be taken off the property. The room comes with the amount of towels for the occupancy. We do housekeeping by request and change out linens/towels anytime. Each bartender has control over the music - and takes requests from guests. Wish you safe travels!
par un voyageur
Publié le 4 avr. 2024 sur Expedia
When I booked online there was nothing on the site that said I would have to share my room with others. When I. Confronted The management about this and asked for my money back. I was told that I could not get it back because Expedia took their share and they had no way of getting that back
Commentaires de Gestion de l’hôtel
15 mai 2024 par Hailey, Gestion de l’hôtel
The shared dorm bed is a shared dorm room, hence the price being less than 20 USD per night. You had the opportunity to upgrade if you decided you didn't want the bed you booked.
par un voyageur
Publié le 3 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 mai 2024 par Hailey P, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 14 mars 2024
Commentaires de Gestion de l’hôtel
15 mai 2024 par Hailey P, Gestion de l’hôtel
Thank you for your review! Safe travels!
par un voyageur
Publié le 5 mars 2024 sur Hotels
The staff was amazing and super friendly! Really a nice place!
Commentaires de Gestion de l’hôtel
5 mars 2024 par Kristina, Gestion de l’hôtel
Thank you for your review! We hope to see you again soon.
