Ratings based on 8 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Okay not great
Posted Jan. 4, 2023 on HomeAwaygood location to town, but the neighborhood was really noisy at nights (the dogs barking woke us up every night several times) and the windows are not made to keep any sound out. The refrigerator was broke for our entire 5 night stay. We had the use of the dorm size fridge from the lower level but that was not sufficient for a family of 6 for 5 nights, in particular over Christmas when markets were closed for 2 days in a row.
We requested assistance on use of the safe and never heard back from the manager for this request, although the first night she did bring extra pillows very quickly.
Comment from Hotel Management
Jun. 21, 2023 by VrboOwner, Hotel Management
Hi, Debbie, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We apologize for any noise disruptions you encountered due to neighboring businesses and appreciate your feedback as a means to improve, as well as the broken refrigerator. Please know that this is not the standard that we follow, and we will be sure to reach out to the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!
by A traveller from United States
Loved our stay at Villa Maya
Posted Aug. 25, 2019 on HomeAwayVilla Maya is a beautiful house and property! Had everything we could have wanted for our stay in San Ignacio. Highly recommend staying there and would definitely stay there again!
by A traveller
Villa Maya
Posted Apr. 16, 2019 on HomeAwayLarge spacious home. Not as well stocked with cook ware as it could be.
Very rough road leading to home could be harmful to rental car. Shopping and town within walking distance however walk back is all up hill.
Directions to home could be updated as I think the directions we were given were from the old bridge not the new one. It would also be easier to turn left before Helenas Super Market rather than go to the gas station as instructed.
Note there is no dishwasher in the home even though the info supplied stated that there was. we had enough family members to rotate through that chore so no real problem.
A good time was had by all. Everyone we met were extremely friendly and helpful.
by A traveller
Beautiful Home
Posted Mar. 21, 2018 on HomeAwayThe house is beautiful with good air conditioning and appliances. It is well located if you have a car (although I think San Ignacio would be difficult to explore well without your own vehicle). This is probably one of the nicest places I have stayed in through VRBO.
Like other reviewers said, it is difficult to find the house - Google maps does pull it up correctly, but you have to go down some rough dirt roads that don't really seem like actual roads. I would highly suggest setting it up so that they can meet you there when you arrive - I think we would have missed the property if she hadn't flagged us down!
by A traveller from Perry, Utah, USA
Really nice!
Posted Dec. 27, 2017 on HomeAwayThis place is nice and comfortable. We had the whole house. I'd probably give the downstairs four stars since the people who stayed in that room said the shower leaked a little, but the upstairs is so nice and didn't have that issue. Many lights had burned out, so it was kind of dark, but that's not a permanent problem that can't be fixed. The manager was very helpful and would have taken care of that if we had called him. They could also send better driving directions when they send the check in information. The beds were comfortable. The air conditioning works well. The laundry is great to have on site.
Comment from Hotel Management
Jun. 21, 2023 by VrboOwner, Hotel Management
We'll double-check the driving directions. Thank you!
by A traveller
Nice house good location
Posted Sep. 13, 2017 on HomeAwayNice house really big, great for our family of 6. Sheldon was awesome and arranged a baby bed for our little one. Neighbors woke us up at 6 am with loud music but was otherwise great! It is difficult to find the first time and all the door locks were a little cumbersome.
by A traveller
Very clean and comfortable home.
Posted May 2, 2017 on HomeAwayI love this home. Communication with the property manager was great. He made sure that every information I would need to find the address right up to explaining everything about the house was available. I used google maps to find my way to the home even though he had offer to provide help if I needed it. Upon arrival, I was able to enter the home from the instructions he provided. Everything was pretty straight forward. The house was clean and fully functional. All linens were provided even extra pillows. I stayed four days and four nights with 3 kids and 2 adults and my entire family loved it. The only reason I didn't give a 5 start really doesn't have anything to do with the house itself. It's just the road leading to the house which was odd. An entrance on the side fence off the main street would be more convenient.
by A traveller
Large home, comfortable and clean. The kitchen was very sparsely equipped.
Posted Apr. 22, 2017 on HomeAwayBowls, cutting boards, cheese grater, knives. Be sure to check whether it's your day to haul the 55 gallon metal drum outside the locked gate to be picked up
