Ibis Cúcuta Hotel

3.5 star property
3.5-star Beaux Arts hotel near Colon Park

Choose dates to view prices

Photo gallery for Ibis Cúcuta Hotel

Exterior
Interior
Restaurant
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006
  • Gobernación Norte de Santander
    ‪8 min walk‬
  • Ventura Plaza Commercial Center
    ‪11 min walk‬
  • General Santander Stadium
    ‪19 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪16 min drive‬

Room options

Superior Room, 1 Double Bed (Plug & Play)

  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

About this property

Ibis Cúcuta Hotel

3.5-star Beaux Arts hotel near Colon Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The business-friendly Ibis Cúcuta Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Self parking is free.

This Beaux Arts San José de Cúcuta hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 10 levels
  • Built in 2018
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Cúcuta Hotel offers 105 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 77350 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 38000 for adults and COP 25000 for children
  • Airport shuttle fee: COP 40000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 77350 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This hotel caters to LGBTQ+ guests.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Ibis Cúcuta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 395 out of 605 reviews
Rating 8 - Good. 144 out of 605 reviews
Rating 6 - Okay. 34 out of 605 reviews
Rating 4 - Poor. 14 out of 605 reviews
Rating 2 - Terrible. 18 out of 605 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Humberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cómodo. Lo único negativo fue que el agua de la ducha se sale hacia el piso del baño
Stayed 1 night in Dec 2024

10/10 Excellent

Bernardo, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente personas muy amables y comprometidas a hacer sentir muy bien a sus huespedes gracias por todo. Seguro seguire usamdo sus servicios. Los mejores de cucuta
Stayed 1 night in Dec 2024

10/10 Excellent

John Carlos

Disliked: Staff & service, property conditions & facilities
Nasty employs .lack info.
Stayed 1 night in Dec 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
All liked everything.
Stayed 13 nights in Nov 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

juan jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion de parte de todo el personal , todo excelente lo.unico le haria falta una neverita en la habitacion
Stayed 1 night in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Wilkims S

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Javier Quintero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jh
Stayed 1 night in Oct 2024

10/10 Excellent

Rychard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 4 nights in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Todos muy amable
Stayed 1 night in Oct 2024

10/10 Excellent

Rychard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leonardo

Stayed 1 night in Oct 2024

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

douglas

Travelled with group
Stayed 2 nights in Sep 2024

10/10 Excellent

Ali

Stayed 1 night in Aug 2024

10/10 Excellent

Rychard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Rolando

Liked: Staff & service
Stayed 1 night in Aug 2024