Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juin 2024 par JW Marriott Los Cabos Beach Resort & Spa, Gestion de l’hôtel
Dear Tiffany,Thank you for your review! We hope you have enjoyed your stay. We look forward to welcoming you back soon!Regards,
par un voyageur
Publié le 1 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2024 par JW Marriott Los Cabos Beach Resort & Spa, Gestion de l’hôtel
Dear Gregory, Thank you for your review. We appreciate you taking the time to review us, as this helps us improve our service.Regards,
par un voyageur
Publié le 7 nov. 2023 sur Expedia
A
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Reservations , Gestion de l’hôtel
Dear Jeremy,Thank you for your review.
par un voyageur
Publié le 28 oct. 2023 sur Expedia
No A/C and it was 90 degrees. Room smelled like wet / mold, etc. Kind of hard to get to.
Commentaires de Gestion de l’hôtel
30 oct. 2023 par JW Marriott Los Cabos Beach Resort & Spa, Gestion de l’hôtel
Dear Gary, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We understand the importance of a comfortable and pleasant environment for our guests, and we regret that we fell short of your expectations.Regarding the lack of A/C and the unpleasant odor in your room, we take these issues very seriously. Our maintenance team actively addresses the A/C concerns to ensure that future guests do not encounter similar discomfort. Additionally, we are investigating the reported odor to identify and eliminate any potential sources of concern.We appreciate your patience and understanding as we strive to make the necessary improvements. Guest satisfaction is our top priority, and we want to assure you that your comments have been shared with our team for immediate attention.Thank you again for bringing these issues to our attention, and we look forward to the possibility of welcoming you back in the future.Sincerely,
par un voyageur
Normal property
Publié le 11 oct. 2023 sur HotelsAn average property. Areas in maintenance during our stay. Quality of the food not very high. Great, friendly well trained staff was the best component of our stay.
Commentaires de Gestion de l’hôtel
24 oct. 2023 par JW Marriott Los Cabos Beach Resort & Spa, Gestion de l’hôtel
Dear Luca,I appreciate your feedback on your recent stay. It's valuable for us to hear about your experience, and I'm sorry to learn that certain aspects fell short of your expectations. We take your comments regarding property maintenance and food quality seriously, and I assure you that we'll review these areas to identify opportunities for improvement.Regards,
par un voyageur
Publié le 6 oct. 2023 sur Expedia
The best vacation of my life, this hotel is the best, from the rockers to the waiters, all professional and friendly, they treated us like never before. Jw Marriott San Jose los Cabos San Lucas the best of best ones…
Commentaires de Gestion de l’hôtel
6 oct. 2023 par JW Marriott Los Cabos Beach Resort & Spa, Gestion de l’hôtel
Dear Teresita,Thank you so much for your glowing review! We're delighted to hear that your stay at JW Marriott Los Cabos was the best vacation of your life. Our team takes pride in providing professional and friendly service, and it's heartwarming to know that you felt treated like never before. We look forward to welcoming you back for another exceptional experience!
par un voyageur
Publié le 5 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Ilse Gabriela, Gestion de l’hôtel
Dear Alexander, thank you for your time sharing with us your experience at Casa Maat in Los Cabos. We hope we could achieve our commitment creating memorable experiences for you and hope to see you again very soon!
