Note fondée sur 682 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montreal
Publié le 30 juill. 2018 sur Expedia
Tout etait parfait de l’acceuil jusqu’au départ. Situation idéale, pres de tout.
Commentaires de Gestion de l’hôtel
1 août 2018 par Nathalie Buchler & Team, Gestion de l’hôtel
Thank you so much for your very nice review. We are happy to know that you enjoyed your experience at our 'Casa'.
Look forward to welcome you back in a near future!
Nathalie Buchler & Team
par un voyageur de Visalia
Publié le 17 sept. 2024 sur Expedia
Very limited service. Cleaning does not work on Sundays. You have to ask for every service amenity.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Angelica , Gestion de l’hôtel
Dear Sergio, thank you so much for your feedback on your stay with us! We are very sad that you did not have the experience that we want all our guests to have! On a daily basis we work with our team to create special stays! We will review all details and will make sure to not repeat this situation! Again thank you! Best Regards Angelica Leal
par un voyageur
A real gem of a hotel
Publié le 3 août 2024 sur HotelsBeautiful boutique hotel. Guest services welcome us with a cool beverage and towel. Everyone of the staff has been friendly and welcoming. Our room was spacious, clean, and cozy. The location is near restaurants and local shops. We only wish we had booked more nights.
Commentaires de Gestion de l’hôtel
14 août 2024 par Angelica , Gestion de l’hôtel
Hola Gayelea,Thank you so much for your lovely feedback on your recent stay with us at Casa Natalia. Happy you enjoyed it and we all hope to see you again soon.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Angelica , Gestion de l’hôtel
Thank you for staying with us at Casa Natalia !Casa Natalia Team
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Unfortunately when the owners opened this hotel we loved it and recommended it to all. It was a real jewel.
It is apparent that they have delegated management to staff and it shows.
Now it is barely a 3.5 star and somewhat in need of upkeep.
Understaffed and average service. On our last night our room was not serviced. It shows that they are budgeting tooo much.
I suggest owners upgrade it to a real 5 star rating as the Cabo market is where the $$ is.
Breakfast is excellent but the area needs to have A/C
Please don’t let this little jewel go.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Angélica , Gestion de l’hôtel
Dear Norman, thank you so much for your feedback on your stay with us! We are very sad that you did not have the experience that we want all our guests to have! On a daily basis we work with our team to create special stays! We will review all details and will make sure to not repeat this situation! Again thank you! Best Regards Angelica Leal
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The place is beautiful and clean but the cleaning staff took my wife perfume
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Angelica , Gestion de l’hôtel
Dear Alberto, thank you so much for your feedback on your stay with us! I am very sorry for what you said about his wife's perfume, we will review this with the housekeeper, I am very saddened, believe me that this really does not happen, On a daily basis we work with our team to create special stays! We will review all details and will make sure to not repeat this situation! Thank you again! Best Regards Angelica Leal.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Nice quiet and small. I enjoyed my stay here!
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Angelica , Gestion de l’hôtel
Thank you so much for your lovely feedback on your recent stay with us at Casa Natalia. Happy you enjoyed it and we all hope to see you again soon.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Angelica , Gestion de l’hôtel
Hola TinaThank you for staying with us at Casa Natalia!Casa Natalia Team
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Casa Natalia is artistically designed. It is not only a gorgeous property but it's really relaxing to be there. The management is so friendly and helpful. It is located right on the plaza and there is always something going on. We had a lovely time and would stay there again.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Casa Natalia Staff, Gestion de l’hôtel
Thank you so much for your lovely feedback on your recent stay with us at Casa Natalia. Happy you enjoyed it and we all hope to see you again soon.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Nice property with rustic Mexican charm. We really enjoyed the staff and property. I would definitely stay again.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Casa Natalia Staff, Gestion de l’hôtel
Thank you so much for your lovely feedback on your recent stay with us at Casa Natalia. Happy you enjoyed it and we all hope to see you again soon.
