Note fondée sur 880 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
7 juin 2019 par Bayron Arellano (Guest Service Manager), Gestion de l’hôtel
Thank you for your comments! We appreciate very much your time and look forward to welcoming you and your family in sunny Mexico!
par un voyageur
Impeccable!!!
Publié le 12 mars 2019 sur HotelsL’hôtel, les chambres et la piscine tout est parfait et impeccablement propre et bien entretenu!
La plage est magnifique, l’eau très claire et propre sans algue ni déchet. On peu aisément se baigner dans la petite baie!
Les restos à la carte sont excellents, quoique parfois le service est long. Notre seul bémol va au buffet du midi et du soir qui est moyen en qualité et en variété.
Ce n’était pas notre premier séjour dans un Paradisus, nous adorons cette chaîne et nous reviendrons très certainement!
Commentaires de Gestion de l’hôtel
22 mars 2019 par Guest Service, Gestion de l’hôtel
Merci pour le temps que vous avez passé à partager un commentaire sur Expedia. Nous espérons vous revoir bientôt.
par un voyageur de glendale
Publié le 3 déc. 2024
Love everything
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Ricardo Mondragón, Hotel Manager, Gestion de l’hôtel
Dear Nancy,Thank you for sharing your experience with us.We're absolutely thrilled to hear how much you enjoyed the elegance and luxury that our hotel offers. It's inspiring to know that our commitment to cleanliness and service met your expectations, providing you with a carefree and sophisticated stay. Your appreciation for the room amenities fills us with pride, as we always strive to create the most inviting and comfortable environment for our guests.It would be a pleasure to welcome you back. Best wishes,Ricardo Mondragón, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Cumple precio con relación calidad
Publié le 17 sept. 2024 sur HotelsEn general bien, pero no volvería a hospedarme ahí, la comida no es buena y aunque había varios restaurantes, no estaban abiertos todos.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ricardo Mondragón, Hotel Manager, Gestion de l’hôtel
Estimada Claudia, Gracias por su reseña acerca de su experiencia en nuestro hotel.Es maravilloso saber que encontraste nuestras habitaciones impecables y que la comodidad de las mismas cumplió con tus expectativas, reflejando nuestro compromiso por ofrecer un servicio de lujo y una experiencia sofisticada.Lamentamos que nuestra oferta culinaria no haya estado a la altura de tus expectativas; valoramos mucho tus comentarios y nos esforzamos continuamente por mejorar la calidad y variedad de nuestras opciones gastronómicas, asegurándonos de que reflejen la autenticidad y la riqueza de la cocina local e internacional en un ambiente tropical y relajado.Apreciamos que hayas mencionado la condición del hotel y esperamos que hayas disfrutado de nuestros espacios armoniosos y respetuosos con el medio ambiente.Le esperamos en su próxima visita a San Jose Del Cabo.Atentamente,Ricardo Mondragón, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Ricardo Mondragon - Hotel Manager, Gestion de l’hôtel
Dear Lisett, we are glad to learn that you had a wonderful experience at Paradisus Los Cabos. Thank you very much for choosing our hotel and we look forward to welcoming you back in the near future. Kindest regards, Ricardo MondragonHotel Manager
par un voyageur de San Leandro
Publié le 15 sept. 2024 sur Expedia
Came for a family gathering the hotel was quiet and access to the beach was nice
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Ricardo Mondragón, Hotel Manager, Gestion de l’hôtel
Dear Ajeet,Thank you very much for this kind review.We are thrilled to hear that the serene ambiance and direct beach access contributed to a harmonious and carefree family gathering.Our team takes great pride in maintaining our sophisticated property and ensuring every guest enjoys a luxury experience immersed in the natural beauty of Los Cabos. We also appreciate your recognition of our diligent service and room amenities, designed to offer a relaxed and inviting stay.While we strive to provide an impeccable condition, if any aspects do not meet your expectations, we are continuously inspired to enhance our hotel in every possible way. Your satisfaction is paramount, and we are mindful of the importance of our guests’ experiences.We look forward to seeing you again soon.Best regards,Ricardo Mondragón, Hotel Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Our stay was fantastic! From check in with Yessica, so our concierge Ivan checking in on us throughout the week- the staff is very attentive and helpful! The property is gorgeous, clean, spacious and everything you can ask for for a relaxing vacation. Every restaurant had amazing food- definitely try the risotto at Capella as well as the red snapper and the steak at Tokimeku! I recommend trying out the spa, the couples massage we had was perfect! The outdoor pool at the spa is super relaxing as well. Overall this was a fantastic vacation and a must stay when visiting Cabo, we will definitely be back!(:
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Ricardo Mondragón, Hotel Manager, Gestion de l’hôtel
Dear Nicole,Thank you for sharing your experience with us.We are thrilled to hear that our staff, especially Yessica and Ivan, provided exceptional service, which is a cornerstone of the luxurious and sophisticated experience we aim to offer.It is delightful to know that the property's natural beauty and spacious elegance contributed to a relaxing vacation ambiance. Your praise for the diverse culinary delights at Capella and Tokimeku is particularly inviting, as we strive to offer authentic and inspiring cuisine.We are also glad you found the couples massage at our YHI Spa to be perfect, harmoniously complementing the serene environment of the outdoor pool area. While we are mindful of the occasional issues with room humidity and A/C noise mentioned, we're continuously working to ensure our guests have a carefree and comfortable stay.It would be a pleasure to welcome you back.Best wishes,Ricardo Mondragón, Hotel Manager
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Paradisus is a beautiful hotel with an amazing views, variety of restaurants and a beautiful pool. The staff is very attentive to guests. I had a lovely staycation!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Ricardo Mondragón, Hotel Manager, Gestion de l’hôtel
Dear Monica,Thank you for sharing your experience with us.It is truly inspiring to hear that you enjoyed the magnificent views and the variety of restaurants at our hotel. Your appreciation for our attentive staff shows how much we strive to provide. We're delighted that our beautiful pool contributed to a relaxed and carefree atmosphere during your staycation.We're mindful of your feedback about the room conditions and will make sure our environment remains as inviting and comfortable for everyone.It would be a pleasure to welcome you back.Best wishes,Ricardo Mondragón, Hotel Manager
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Food: Good
Service: Sometimes slow
Excellent views
The most important problem was that the Hotel need a very serious plan for the animal in the surrounding area.Do'nt just pay attention to the turtles, cats are domestic animals and need our help. Don't wait for the guests to get in the habit of sometimes giving them food. Have a quick action plan to save and give these little animals a decent home.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Ricardo Mondragón, Hotel Manager, Gestion de l’hôtel
Dear Sandra,Thank you for the time taken to share your experience of staying with us.We regret to hear that you experienced some delays with our service; please know that we are always looking for ways to be more mindful in delivering a carefree and efficient experience for our guests. Your concern regarding the wildlife in our surrounding area is noted.As a hotel immersed in nature, we maintain a respectful and responsible approach to all living creatures, and we'll be sure to consider your valuable perspective as part of our ongoing commitment to the environment.We are encouraged by your recognition of the overall hotel condition, cleanliness, and room amenities. Ensuring a luxurious and inviting atmosphere is paramount to us, and we're glad that these aspects have met your expectations to a great extent.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Ricardo Mondragón, Hotel Manager
