Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Trois-Rivieres
Publié le 16 août 2022 sur Expedia
Aurait besoin d’une mise à niveau ;-)
Commentaires de Gestion de l’hôtel
16 août 2022 par VB, Gestion de l’hôtel
Thank you staying at the Four Points San Jose Airport.
par un voyageur
Publié le 29 oct. 2019 sur Expedia
Très bien
Hôtel confortable et agréable
Bon rapport qualité prix
Dommage que la piscine soit froide
Commentaires de Gestion de l’hôtel
15 nov. 2019 par HotelMgmt, Gestion de l’hôtel
Thank you for your five star review of Four Points by Sheraton San Jose. We’re very happy to hear you found us to be a good value and a comfortable place to stay. We’re sorry our pool disappointed you on this occasion and hope you’ll return in the warmer season when you’re sure to enjoy it.
par un voyageur
Publié le 1 juin 2019 sur Expedia
Tranquille, proche de l'aéroport, chambre de bonne taille et personnel accueillant.
par un voyageur de ROSEVILLE
Publié le 16 sept. 2024
Will never stay here. Horrible property and service.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par VB, Gestion de l’hôtel
Thank you for staying with us. We apricate your feedback.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
The property was nice room was really nice. The only thing is at the time of check-in. I should've been told that they had construction going on above the floor that I was in.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Andy, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority. I have shared your feedback with all leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.We hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
10 oct. 2024 par VB, Gestion de l’hôtel
Thank you for staying with us. We apricate your feedback.
par un voyageur de Bluffdale
Publié le 3 sept. 2024 sur Expedia
This hotel was highly disappointing due to the ongoing construction. Everything is closed, including the gym, bar, restaurant, and swimming pool, yet they still charge full price. The noise from construction is constant and very loud, lasting all day until around 8:00 PM every night.They provide earplugs, but it's not a solution when the banging is relentless, making it impossible to relax during the day.The property is cluttered with old furniture from remodeling. In the garage, the staff has created a makeshift area with this furniture where they gather to drink.This makes the environment feel unsafe and unprofessional, especially with empty alcohol bottles around. Walking to our car several times,the staff was being loud and behaving inappropriately, which felt quite intimidating, particularly since the garage is poorly lit. Very minimal interaction with the front desk, they did waive the $15 per day parking fee after I complained about not being informed of the construction and amenities when booking. In the bathroom the shower small black hairs stuck to the walls, which we had to rinse off before using. The glass door was filthy, and hadn't been cleaned in a long time. When I opened the door, the smell was terrible because our room was directly above the trash bins where I could even see rats rummaging through the bags! I strongly advise looking for a better place until construction is complete,the property is properly maintained and employees are better!
par un voyageur
Publié le 29 août 2024 sur Expedia
Hotel was under construction including restaurant, bar and pool. They gave away free ear plugs since construction starts early. Fans in hallways from wet carpet??? Misleading about the status and I wouldn’t stay here.
par un voyageur
Publié le 29 août 2024 sur Expedia
Questionable location and old facilities but overall nice. Pool was closed during visit.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par VB, Gestion de l’hôtel
Thank you for staying with us. We apricate your feedback.
par un voyageur
Publié le 23 août 2024 sur Hotels
Having to pay for parking while staying at the property made no sense if there was no secured parking lot.also I booked thru hotels.com and they still charged my card for the two nights after my stay. Which I got resolved but also inconvenient that I had to call multiple times to get my refund back. The construction and renovations I understand noise but giving your guest earplugs was a nice touch. Probably the least they could have done is give a complimentary breakfast instead of charging guest 10.99 for the inconvenience.
