Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par isabelle
Hôtel correct
Publié le 26 déc. 2017 sur HotelsDu 23 au 25 décembre on était tout seul dans l’hotel ! Situé dans un endroit un peu seul du village. Literie trop molle d ou mal de dos . Mais personnel très très sympa . le seul vrai hic est un portail fermé d ou attente quand on rentre dans l’hotel . Sinon hôtel correct piscine correcte
par un voyageur
Hotel agradable, con atención personalizada.
Publié le 4 janv. 2021 sur Hotelspar un voyageur de San Isidro
Publié le 6 juill. 2020 sur Expedia
Como que si como que no...las habitaciones excelentes pero llegar a ellas no.
Commentaires de Gestion de l’hôtel
7 juill. 2020 par Manuel GonzalezGeneral Manager, Gestion de l’hôtel
Lamentamos que no haya sido de su agrado, llegar a la habitación nunca había sido un problema para ningún huésped, pero agradecemos que haya reconocido la calidad de las habitaciones.
par un voyageur de El Salvador
Publié le 3 mars 2020 sur Expedia
Decoración agradable, con amplio jardín, cómodas habitaciones, piscina amplia y limpia, excelente personal....
par un voyageur
Publié le 14 janv. 2020 sur Expedia
We enjoyed staying here with our children for 2 nights at the start of our Costa Rica trip. They loved the pool and jacuzzi. We stayed in a room behind the reception which was large, clean, comfortable and the air conditioning worked very well. WiFi in the room was poor but was absolutely fine in the restaurant area and around the pool. All the staff we met were very pleasant and helpful when needed. Breakfasts and evening meals were tasty. Recommended.
Commentaires de Gestion de l’hôtel
21 janv. 2020 par Manuel Gonzalez General Manager, Gestion de l’hôtel
Thank you very much for taking the time to leave us a review we really appreciate it. We are glad that you enjoyed your stay with us and apologize for the internet inconvenience since there was a general issue with the service provider going on at that specific time, but we receive more than 100 Mbps through fiber optics cable all the time. We hope to see you soon again.
Kind regards
par un voyageur
Publié le 27 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2019 par Guacima Country Inn Team, Gestion de l’hôtel
Thank you for choosing us!
par un voyageur
Publié le 8 avr. 2019 sur Hotels
Excelente
Commentaires de Gestion de l’hôtel
10 avr. 2019 par Manuel Gonzalez, Gestion de l’hôtel
Estimado Vicente, gracias por preferirnos y por su evaluación, para nosotros fue un gusto contar con su visita, de parte de todo nuestro equipo.
par un voyageur
Good hotel
Publié le 27 janv. 2019 sur HotelsEverything was great except in the morning there was only cold water. My husband had warm water before me but a large group of teen girls getting ready as the same time as me in the AM. That was understandable but then when I had a head of cold wet hair I discovered the hair dryer was broken! Not working at all. The best part was the pretty fruit drink they gave us upon arrival. Breakfast was good and the room very comfortable.
Commentaires de Gestion de l’hôtel
28 janv. 2019 par Guacima Country Inn Team, Gestion de l’hôtel
Dear Christine,
Thank you for your review, I apologize for the inconvenience, we have plenty of hot water available, we have a solar heated system so it takes a couple of minutes for the water to run from the tank to your room, but if you leave the water run for a couple of minutes then you will notice how hot the water becomes.
par Alicia
Secluded near the airport
Publié le 25 juill. 2017 sur HotelsGreat place to stay weather with a large group or small, close to the airport and secluded with great grounds.
par Sean
Bad Hotel They Misrepresent Rooms and Ammenities
Publié le 20 juill. 2017 sur HotelsTerrible Hotel. They misrepresent the rooms charged me for a apartment kitchen suite and my wife and kids show up and they said the room was not available even though we booked it through Hotels.com and paid for it through hotel.com and then the owner charged my cc as well before we arrived for this kitchen apartment suite, they showed pictures of it on their listing with full kitchen and refrigerator so we brought food for our 2 young children to keep in the refridge and to cook for them. Hotel.com called them and they said they would fix it in 15- 20 minutes and put us in this room. When this did not happen 1 hour later hotel.com called the back and then they informed both of us that they did not have a room like this at their hotel. Add to this no hot water. The breakfast buffet was terrible. The hot tubs outside by the pool they advertise are not working and and have not been working for a long time. Do not stay at this hotel. What is really weird is when they charge your credit card they list the charge as a language school not a hotel.
