Ratings based on 45 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
5.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Amazing property near San Jose
Posted Nov. 5, 2024 on HomeAwayThis was way better than we expected. The pictures barely do the propert justice. Super great house with immaculate yard and pool, extra seating outside and outdoor kitchen facility. Only with I could have stayed longer! The owner was very helpful and responsive. Highest recommendation from myself and my friends who came with ne.
Comment from Hotel Management
Nov. 5, 2024 by VrboOwner, Hotel Management
Yes I try to keep my property immaculate both inside and outside with the gardens
thank you for your review. Hope to see you again.
by A traveller from Washington
Perfect
Posted Nov. 2, 2024 on HomeAwayA beautiful home close to the airport!
by A traveller
Great Relaxing Getaway
Posted Sep. 30, 2024 on HomeAwaySo the family and I stayed at this location in March but my daughter got sick and my wife really didn’t get a chance to enjoy herself because she spend most of the time in the hospital San Jose hospital with her. I took it upon myself to surprise her for her birthday and it was just me and her this time. She really enjoyed herself so much at the house, and was relaxed. We spent every day outside just enjoying the views and listening to the birds in the morning, while eating breakfast and drinking coffee/tea. I did a lot of laps in the pool. The security guards were friendly and the neighborhood peaceful. We did 2 miles walks within the neighborhood, also every morning. And as the last, Jeffrey the host was outstanding and amazing. Communication is the key to success and we did a lot of that. It just makes life easier. Thank you,Jeffrey for being a great host and providing paradise for me and my wife.
Comment from Hotel Management
Sep. 30, 2024 by VrboOwner, Hotel Management
Eric.
Was my pleasure, so happy you enjoyed the property, and was great to have you back.
Hope to see you again , thanks for the great review.
by A traveller
Family Retreat
Posted Sep. 21, 2024 on HomeAwayBeautiful property amazing landscape, the pictures that you see online is just what you get when you stay here. The home has a resort appeal if you are just wanting to relax and enjoy the beautiful pool and the outdoor kitchen with a view of the hills and mountains around you. Nice to take morning walks in the neighborhood after a good yoga stretch and warm up.
Comment from Hotel Management
Sep. 21, 2024 by VrboOwner, Hotel Management
Was very nice to meet you and your family. So happy you enjoyed our property, and hope to see you again.
Thanks for the review.
by A traveller
Mistreatment of Landland (Jeff)
Posted Sep. 12, 2024 on HomeAwayWe booked for 4 nights but left after 1 and request a refund that we did not receive. When we arrived we called (Jeff) but he refused to allow us in the property because he was upset we were unable to keep constant communication. He spoke to us in such a demeaning way and scolded us for not having constant communication. He finally allows us to enter after I apologizing and explain our mobile issues when entering CR.
Comment from Hotel Management
Sep. 12, 2024 by VrboOwner, Hotel Management
Mike. You arrived in the middle of the night with no notice , zero communication, not to mention with 1 person not on reservation, it was security that did not allow you in, because they did not have your guests names , even though I sent you multiple messages that went unanswered.
Security then called me, luckily I had my cell beside my bed and I woke up, or they would not of allowed you in. I have had problems in the past with people arriving with extra guest and is why security needs all names for entry to property. ( which I told you days before arrival ) Once you got past security I guided you into house on your cell , so I was confused to why you said you could not communicate with me prior to arrival. So yes I was a little frustrated, as this all could have been avoided with a simple call or you returning just 1 message. I called you the next morning to make sure everything was ok but NO answer once again. I’m not sure why you decided to leave early , there was no reason for that. So really felt no reason for a refund.
by A traveller
San Jose
Posted Aug. 23, 2024 on HomeAwayBeautiful house with a nice pool
by A traveller
Amazing pool and outdoor space
Posted Jul. 18, 2024 on HomeAwayWe really enjoyed this home. Plenty of indoor space for a family of 7 with lots of bathrooms. The most outstanding part is an amazing backyard area with a gorgeous pool. Very safe and secure as well. 15-20 minutes from San Jose airport.
Comment from Hotel Management
Jul. 18, 2024 by VrboOwner, Hotel Management
Hello Ashley was a pleasure hosting you and your family, thank you for the review
by A traveller
Backyard Oasis
Posted Jun. 7, 2024 on HomeAwayStayed at Hidden Paradise 2 nights at the end of our trip. Home as described. Easy check in/responsive host. Even had sleeper sofa that was comfy. Beautiful backyard area with pool/fruit trees/numerous lounge areas/dining table/nice grill.
Comment from Hotel Management
Jul. 6, 2024 by VrboOwner, Hotel Management
Hello Kim , would have liked some feedback to why just a 4 star.
But thanks for taking the time to do review
by A traveller from Orem, UT
Great place to stay near San Jose
Posted Jun. 7, 2024 on HomeAwayWe needed a place to stay near the San Jose airport at the end of our trip and this property was excellent. It was easy to find, well maintained and has a beautiful back yard. We enjoyed the pool and also the quick walk to the bar at the corner, which was one of the less expensive dinners we had in Costa Rica, but was really good. Our family of 7 was accommodated well and we enjoyed our stay. Jefferey was great with communication and keeping us informed. This is a great option for a place near San Jose.
Comment from Hotel Management
Jun. 7, 2024 by VrboOwner, Hotel Management
Thanks for visiting was my pleasure and thanks for the beautiful review
by A traveller
Awesome pool area!
Posted Jun. 2, 2024 on HomeAwayThe bouse was just as pictured. The outside pool area was very nice. We enjoyed our stay.
Comment from Hotel Management
Jun. 3, 2024 by VrboOwner, Hotel Management
Hello Brenda.
Was hoping for a 5 star would have been nice to get your feedback to why just a 4 star.
Thanks for the review
