Note fondée sur 1 081 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Hat off to the Señor who was in charge of breakfast - he deserves a raise!! Room was clean, bed was nice! But the noice from the planes was just awful, they really need to soundproof. Same goes for the hallway, woke up by peoples doors being slammed (which is not the clients fault, the doors are made to slam) and you can literally hear everything going on the other side of the door.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Carolina Fernandez, Gestion de l’hôtel
Dear Philippe, thank you for your kind comment. We are happy that you received a wonderful service from our staff. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. Please accept our apologies if the noise from the airport and the hallway disturbed you. We apologize for any inconvenient this may caused you. Our hotel is always in constant renovation, making sure that the entire infrastructure will offer a very plesant stay at our hotel. Thank you for choosing our hotel for your stay. It’s an honor being at your service. Best regards.Carolina FernandezGuest Relations Manager
par un voyageur
Publié le 13 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 mai 2024 par Fernanda Cubero , Gestion de l’hôtel
Dear Customer Thank you for taking the time to rate your experience at Holiday Inn Express San José Costa Rica Aeropuerto.Please note that your ratings are extremely valuable to us. We hope you will give us the opportunity to serve you again in the future.Thank you again for choosing Holiday Inn Express and if I can be of assistance, please contact us.Sincerely,Fernanda Cubero Loyalty Champion/Service Manager
par un voyageur de Ste Brigitte De Laval
Publié le 11 mars 2024 sur Expedia
En arrivant dans notre chambre il y avait une coquerelle dans la salle de bain. Par contre il nous ont changé de chambre
Commentaires de Gestion de l’hôtel
17 mars 2024 par Fernanda Cubero , Gestion de l’hôtel
Dear Julie, we appreciate your interest in our hotel. We are truly sorry for the incident with the insect in your bathroom, this shouldn’t happen. Please accept our apologies for any inconvenient this may caused you. We do everything we can to ensure that our guests have all the rest and relaxation they expect. We are committed to our guests' total comfort and satisfaction. It was a pleasure to have you with us. We hope to receive you again. Thank you for choosing us. Fernanda CuberoGuest Relations Manager
par un voyageur
Publié le 8 mars 2024 sur Expedia
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Perfect spot to fly from San jose . Free shuttle to the airport. Breakfast included. Clean swimming pool area.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Fernanda Cubero , Gestion de l’hôtel
Dear Isabelle, thanks for your nice comments. We are glad that you loved our convenient location, just 1km from the airport, plus our free shuttle service running 24/7. We are happy you liked our breakfast service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. It’s wonderful you enjoyed of our beautiful pool. We are committed to our guests' total comfort and satisfaction. It was a pleasure having you as a guest. We hope to see you again in the very near future. Warmest regards.Fernanda CuberoGuest Relations Manager.
par un voyageur de Bromont
Publié le 6 févr. 2024 sur Expedia
Il devrait y avoir un. Restaurant pour les soupers. Le déjeuner est excellent
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Fernanda Cubero , Gestion de l’hôtel
Dear Lise, we appreciate your nice opinion. We are happy you liked our food service. Our culinary staff are always striving to make it as varied and tasty as possible. We have the convenience to be next to Rostipollos, Denny’s restaurant and Casino Fiesta, open 24h and with great menus to choose from. Our shuttle also make the “Gastronomic Route”, taking our guests to 4 different spots: Plaza Mango, Plaza Real, City Mall and El Patio. It gives our clients a wide choice of restaurants to choose from for dinner, since it leaves the hotel at 7pm and returns at 9pm. Thanks to take the time to comment us. It was a pleasure to have you with us. We do everything we can to ensure that our guests have all the rest and relaxation they expect. We are committed to our guests' total comfort and satisfaction. It was a pleasure to have you with us. We hope to receive you again. Fernanda Cubero Guest Relations Manager.
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Chambre très propre, les draps sont d’une douceur.!! La navette pour l’aéroport est aux 15 minutes et c’est à 2 minutes.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Fernanda Cubero , Gestion de l’hôtel
Dear Suzanne, thanks for your post. We are happy that you liked our convenient location, just 1km from the airport, plus our free shuttle service running 24/7. It’s wonderful that you loved our clean and comfortable rooms, as well as our amazing beds. Our priority is our guests’ complete satisfaction. Thank you for your visit. It is always a pleasure being at your service. Warmest regards. Fernanda CuberoGuest Relations Manager.
par un voyageur
Publié le 16 janv. 2024 sur Expedia
par un voyageur
Publié le 11 janv. 2024 sur Expedia
par un voyageur
Publié le 10 janv. 2024 sur Expedia
C’est près de grandes routes et il y a quand même beaucoup de bruit de transport routier.
