Note fondée sur 810 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Sean - General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you so much for leaving us a great review of your stay! Come se us again soon!
par un voyageur
Publié le 22 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2018 par GM, Gestion de l’hôtel
Thank you for the rating
Recommandé
pour Tout le mondepar un voyageur de Toulouse
Hôtel sympa
Publié le 15 oct. 2014 sur Expedia
Pour : La propreté et les restaurants d'à côté
Contre : Le petit déjeuner
Hôtel sympa style appartement avec cuisine. Propre et très proche d'une place pleine de restaurants de toute sorte. Petit déjeuner moyen. A recommander sans problème.
par un voyageur
Publié le 18 août 2024 sur Expedia
Excellent rating.
recommendation are: to have staff be prepared for breakfast rush. Everything were out , had to wait over 20 mins for simple items. Make waffle batter before run out, cook hot items when getting low…not when out. It’s busy but be on top of it so guests won’t have to stand around and wait. Sorry but even simple coffee was out. Leaving all these recommendations to improve business so future guests can be happier. We are about improvements not to bring down anyone. Thank you.
Commentaires de Gestion de l’hôtel
19 août 2024 par Sean - General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for staying with us & leaving us your review. Your thoughts & feedback help us improve while making adjustments to our operation to better serve our guests. We appreciate your honesty & we will address these concerns right away. We apologize & hope to see you again. Sincerely,
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Sean - General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to leave us a review and most of all, thank you for staying with us! We're grateful to have had the chance to have you with us & we're look forward to having you with us again soon!Sincerely,
par un voyageur
Publié le 17 août 2024 sur Expedia
One staff Corina awesome the other Roman three bad experience wouldn't want him to help me again
Commentaires de Gestion de l’hôtel
21 août 2024 par Sean - General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you so much for your nice review! Our team works very hard to please our guests & I couldn't be more lucky to have people that care. Thanks for your kinds words & for letting us know. I'll ensure that we're all on the same page. Sincerely,
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Sean - General Manager, Gestion de l’hôtel
Dear Valued Guest, Thanks for staying with us and for taking a moment o review us. Your feedback is very important it us & we're hoping to have another chance to serve in the future. It seems that we've missed something during your last stay and we're sorry.
par un voyageur
Publié le 14 août 2024 sur Expedia
Morning desk requested our room to be cleaned and new bedding came home later in evening nothing replaced front desk said housekeeping went home only received one blanket and two pillow cases we had four pillows and two beds ..bad service
Commentaires de Gestion de l’hôtel
17 août 2024 par Sean - General Manager, Gestion de l’hôtel
Dear Valued, I'm very sorry about your experience while here and want you to know that I'm sharing your story with the rest of the team as a training opportunity to improve all areas that need to be addressed. Thank you for letting us know.
par un voyageur
Great staff - Property dated & needs repairs
Publié le 13 août 2024 sur HotelsThe staff was great! The property is a little run down & could use some TLC. Our Microwave quit working but was immediately replaced. Then the AC went out in our room but we were immediately offered another comparable room. Like I said - The staff was GREAT!
Commentaires de Gestion de l’hôtel
17 août 2024 par Sean - General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for the kind words! We appreciate having you with us! Thanks for giving us a chance to address the microwave issue & make it right with you! We've replaced the AC too! We're plugging right along & hope to have you with again!
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Sean - General Manager, Gestion de l’hôtel
Dear Valued Guest, It looks like we did not deliver the service expected during your stay. We're sorry for that & would love to hear your feedback on how we can improve or have made your situation better. Thanks for staying with us. We hope to get another chance. Sincerely,
