Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Location!
Publié le 26 févr. 2024 sur HomeAwayThe house was well maintained and comfortable (we didn't spend a lot of time there, but the kitchen was well appointed, beds were comfortable) and the location was perfect for hiking Volcan Barva and starting our CR trip. The only issue we had was with the management company, Vacasa, who didn't communicate our arrival to the house manager, but otherwise it was perfect.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Tania. We are happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. I am sorry for any disconnecting in the care you received when communicating with our local operations manager and appreciate you bringing this to our attention. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience. We hope to have the opportunity to better serve you in the future.
par un voyageur
Great cabin.
Publié le 12 oct. 2021 sur HomeAwayNice change of scenery and the manger was wonderful. The cabin was was pefwct for our interests and secluded enough to feel out of the city, yet close enough to go when you wanted. No ac, but not needed because it’s cold up in the mountains at night and the fireplace was used often. I will give some advice to owner however? Do not use vacasa as a broker they were rude and were adding huge fees and costs that were not at all necessary or reasonable. The house was great though, but watch out for those fees.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Spencer, thank you for your review. We are happy to hear you enjoyed this home and its location. We apologize for any confusion regarding the price of the reservation. The cost of all our homes is reflected directly on the listing and throughout the checkout process for transparency upon booking. Additionally, we have agents available 24/7 to assist with finding the best possible vacation rental for each guest's needs and budget. We appreciate your feedback and hope to host you again soon.
par un voyageur
Preciosa casa
Publié le 20 juin 2021 sur HomeAwayLa casa está muy grande y con decoración muy rústica muy acogedor y muy buena limpieza
