Ratings based on 5 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.7 Service & staff
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 18, 2024 on Expedia
by A traveller
Posted Sep. 15, 2024 on Expedia
very nice and easy in and out :)
by A traveller
Posted Sep. 11, 2024 on Hotels
Comment from Hotel Management
Sep. 11, 2024 by Guest Services, Hotel Management
Dear Cristian,Thank you so much for your glowing 10 out of 10 rating! We’re absolutely thrilled to hear that you had such a fantastic experience with us. We strive to create memorable stays for all our guests, and it's rewarding to know that we succeeded in making your visit exceptional. We look forward to welcoming you back and providing another outstanding experience. Thanks again for your support and for taking the time to share your feedback!
by A traveller
Posted Sep. 11, 2024 on Expedia
Friendly staff, clean rooms, and great airport transportation.
Comment from Hotel Management
Sep. 11, 2024 by Guest Services, Hotel Management
Dear Claudina,Thank you so much for your fantastic review! We’re delighted to hear that you had a positive experience with our friendly staff, clean rooms, and convenient airport transportation. Our team takes great pride in delivering excellent service and ensuring our guests have a comfortable stay, so it’s wonderful to know we met your expectations.Your feedback is incredibly valuable and encourages us to maintain our high standards. We’re committed to providing a great experience for all our guests, and it’s gratifying to know we succeeded during your visit. We look forward to welcoming you back and hope to have the pleasure of hosting you again soon!
by A traveller from Paso Robles
Posted Sep. 10, 2024 on Expedia
First of all, this is NOT called Uptown Oasis San Jose Airport, it is Wyndham Garden Hotel, which made it very confusing for us when we first arrived.
This looks like is was, at one time, a really nice hotel. It's a bit rundown and since it's now a Wyndham I wouldn't hold my breath it will get any better.
The room was nice, clean and comfortable. The pool looked like it hadn't been cleaned in months!! Thankfully, my great-granddaughter had a great time in the hot tub after trying the pool but didn't like the dirtiness.
NO amenties. No coffee in the lobby.
Comment from Hotel Management
Sep. 11, 2024 by Guest Services, Hotel Management
Dear Molly, Thank you for sharing your feedback. We apologize for any confusion regarding our hotel's name and status. We are indeed now known as Uptown Oasis San Jose Airport, and we have recently undergone a change in management. As we transition, we are aware that there are areas that need improvement and we appreciate you bringing these to our attention.We are committed to making significant upgrades and improvements in the near future, and we hope you'll notice these changes on your next visit. We're glad you found the room clean and comfortable and that your great-granddaughter enjoyed the hot tub. Thank you for your patience and understanding as we work to enhance our property and services.
