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Gran Tuxtepec Plaza

3.5 star property
3.5-star adults-only hotel with outdoor pool

Choose dates to view prices

Photo gallery for Gran Tuxtepec Plaza

Outdoor pool
Basic Double Room
Outdoor pool
Hallway
Junior Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Room service

Explore the area

Map
Av. Francisco I. Madero, Lote 1, Manzana 52, Fracc. Los Angeles, San Juan Bautista Tuxtepec, OAX, 68310
  • Multiplaza Tuxtepec
    ‪6 min walk‬
  • Tuxtepec Institute of Technology
    ‪20 min walk‬
  • Benito Juarez Park
    ‪5 min drive‬

Room options

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 2 Double Beds

Luxury Room

  • Sleeps 2
  • 1 King Bed

Family Quadruple Room

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 2
  • 1 King Bed

About the area

San Juan Bautista Tuxtepec

In San Juan Bautista Tuxtepec .Stay at this San Juan Bautista Tuxtepec hotel and you'll be within half a mile (1 km) of Multiplaza Tuxtepec and 2 miles (3 km) of Tuxtepec Institute of Technology. Benito Juarez Park and Cathedral of St. John the Baptist are also within 2 miles (3 km).

What's nearby

  • Multiplaza Tuxtepec - 6 min walk - 0.6 km
  • Tuxtepec Institute of Technology - 20 min walk - 1.7 km
  • Cathedral of St. John the Baptist - 4 min drive - 3.3 km
  • Modelo Beer Brewing Plant - 5 min drive - 2.7 km
  • Benito Juarez Park - 5 min drive - 3.1 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 167 min drive

Restaurants

  • ‪Legado Restaurante - ‬10 min walk
  • ‪Mezzcalito - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Taquería el Norteño - ‬8 min walk

About this property

Gran Tuxtepec Plaza

3.5-star adults-only hotel with outdoor pool
Gran Tuxtepec Plaza offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Gran Tuxtepec Plaza. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star San Juan Bautista Tuxtepec hotel.

  • 87 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Gran Tuxtepec Plaza offers 87 air-conditioned accommodations with safes and complimentary bottled water. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Tuxtepec Plaza

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: MXN 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Plus Tuxtepec
Gran Tuxtepec Plaza Hotel
Best Western Plus Tuxtepec
Gran Tuxtepec Plaza San Juan Bautista Tuxtepec
Gran Tuxtepec Plaza Hotel San Juan Bautista Tuxtepec

Gran Tuxtepec Plaza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 170 reviews
Rating 8 - Good. 52 out of 170 reviews
Rating 6 - Okay. 23 out of 170 reviews
Rating 4 - Poor. 9 out of 170 reviews
Rating 2 - Terrible. 7 out of 170 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gretchen

Liked: Staff & service, amenities, property conditions & facilities
I stay here every year and I love this
Stayed 2 nights in Dec 2024

8/10 Good

Ubaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Ralph

Disliked: Property conditions & facilities
Pool was pretty dirty.
Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Mar 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing I stay here every year! El lugar es genial cada año quedamos aqui
Stayed 2 nights in Nov 2023

4/10 Poor

Adrian, Moberly

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the way I was treated just because I booked through Expedia, it’s was awkward but it’s like they don’t like Expedia reservations. The hotel is rundown. The rooms are ok, housekeeping staff seemed to be polite and that’s about it. Front desk horrible at customer service. The pool was ok except for the fact that there was hardly any the light at night. It seemed secure but would not go back and stay here. Trust me.
Stayed 3 nights in Sep 2023

4/10 Poor

Francisca

Stayed 1 night in Aug 2023

8/10 Good

michael

Stayed 1 night in Apr 2023

8/10 Good

Maria

Stayed 5 nights in Jan 2023

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Gretchen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos otros venimos cada año y nos trata tan bien por esa razón sigo llegando al best western Tuxtepec

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service

Bait and switch hotel

They kept trying to charge me with amenities that were free and then they over charged me for my breakfast that was suppose to be free. They kept saying that the website was wrong and that the prices on the menu was wrong. I would not recommend staying there, unless you want to be charged extra for everything that they say is free on the website.
Stayed 1 night in Nov 2022

10/10 Excellent

Ma Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

2/10 Terrible

Gretchen

Travelled with family and small children
Disliked: Staff & service
Los que están en frente son muy malos tengo 5 años q me quedo en esta hotel cada vez q vengo a Mexico y esta vez es el único que fue tan mal!
Stayed 1 night in Mar 2022

6/10 Okay

Arvin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed Service

Service from Reception was fair, stayed 3 nights each day after returning to hotel had to reactivate room key, pretty sure was changed for free breakfast that was included in price while ordering room service. In addition, ate breakfast at restaurant third day, waiter required breakfast tickets in orders to provide free breakfast. Had asked reception for tickets, tickets were never provided during check in, reception indicated had to ask for breakfast each day prior to being served, this was never communicated during check in. Also was changed $40 dollars more at hotel check in then indicated from Hotels.com receipt.
Stayed 3 nights in Feb 2022

6/10 Okay

Teresa

Travelled with family
Disliked: Room comfort
The bed are so hard to sleep on it
Stayed 1 night in Dec 2021

10/10 Excellent

Arvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and Great Customer Service…!!!
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was friendly, service was prompt overall great place to stay
Stayed 1 night in Jun 2021

4/10 Poor

Javier

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Estrella, CDMX

Travelled with family and small children
Liked: Cleanliness, staff & service
El hotel está bien ubicado para conseguir alimentos. Hay una plaza comercial a pocos pasos, bancos y servicios, también un supermercado.
Stayed 3 nights in Jan 2021

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Jim

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

It left alot to be disiered

The first unfortionet experience is when we tried to check in the people at the counter tried to over charge us not wanting to respect the Hotels.com price. Secondly the key kept disactivating every other day. Thirdly some of the counter workers were un profesional and unfriendly.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018