Ratings based on 111 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
58% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Feb. 28, 2024 on Hotels
The breakfast was terrible the place not so clean not so confortable
Comment from Hotel Management
Mar. 31, 2024 by Gerente de Operaciones, Hotel Management
AGradecemos comentarios, nos sirven para seguir mejorando.Le ofrezco una disculpa por los inconvenientes durante su estancia.Quedamos a sus órdenes.Saludos cordiales,
5 out of 5
by A traveller

Posted Oct. 14, 2023 on Expedia
Staff was very helpful
2 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 13, 2023 on Expedia
2 out of 5
by A traveller

Posted Aug. 31, 2019 on Hotels
The 2 girls in the reception were good. That's only good. Internet was not working and I had to go down to the lobby and waited for more than half hour and had to change the room because internet antenna was too distant. I had to pack the bag again and new room smelled bad and had to change to other room. Breakfast was no good and a guest used the spoon(entered his mouth) and left it in the spoon box. How terrible! I thank you the ladies to help me sincerely.
Comment from Hotel Management
Sep. 2, 2019 by DRamos, Hotel Management
Dear Hyun First of all, we appreciate your comments. These areas helps us to improve our services day by day. We are deeply sorry for the situation you experienced during your stay at our hotel, thus we will be taking prompt corrective actions. Truly hoping to be able to have you with us again and give you the proper service you deserve, please accept our most sincere apologies.
4 out of 5
by A traveller

OK stay

Posted Apr. 12, 2019 on Hotels
You get what you pay for. Could use cups in the room.
5 out of 5
by A traveller

Very nice

Posted Aug. 5, 2018 on Hotels
We will stay there again if we have the opportunity. It was very clean the breakfast was fantastic. Very comfortable bed. Highly recommend it.
4 out of 5
Recommended
for Everyone
by A traveller from Ajijic Mexico

Convenient and efficient business hotel

Posted Sep. 3, 2016 on Expedia
Pros: Location, price and convenience
Cons: Rooms are too small but you really can't do much about that.
Location: Saltillo. This is a place to stay if you're traveling through and don't want to deal with finding and getting to an in town hotel.
Everything worked, room is tiny, bed OK. Restaurant pretty marginal but its the only thing out there and the beer is cold.
3 out of 5
by A traveller

ONE Derramadero

Posted Oct. 22, 2013 on Expedia
Pros: Staff attentive
Cons: tv size
Location: nothing to do near by. far, far, far... away
Good experience. Attentive and Friendly Staff; however mostly all public areas were dirty and unorganized. Room OK for what you pay.
4 out of 5
by Sergio

Location is crazy!

Posted Jun. 20, 2013 on Hotels
i knew that this hotel wasn't near from the city but the highway to reach it is way too dangerous and lonely taking in count that it's not a peaceful zone. If you're NOT going to one of Chrysler's plants (Daimler, Chrysler, Freighliner), you're gonna have a hard time reaching the city. Rooms are very tight, not an option if you want an American-way room. Every other aspect of our visit was completely comfortable and perfect!
4 out of 5
by A traveller from Memphis Tennessee

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Posted Jun. 7, 2011 on Expedia
The hotel was sort of small and plain. The TV's were small. They had a good breakfast but it was usually late. The dinner menu was small but the food was good. The waitress was unusually slow for the dinner menu and you had to go through the hotel clerk to order and pay for the dinner. This was not a 5 star hotel but it did what we needed and was very convenient to the plant we were working in. The clerks were friendly and helpful. The rates were good.