Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
El hotel no reconoció mi reservación de hotels.com
Publié le 1 janv. 2020 sur HotelsEl hotel me dijo que no existia mi reservación que habiamos hecho a través de hotels.com y estuvo lleno el hotel así que ¡tuvimos que buscar otro! - el 31 de diciembre :O(
par un voyageur
2days
Publié le 9 mars 2018 sur HotelsThe location is good. Nice ocean view. The staff is friendly. The food is not great. Room cleanliness was not great either. The water pressure was very weak. Also there’s a pretty strong sewer smell. The we were there 2 nights and the electricity was out 3 times for an hr or 2.
Commentaires de Gestion de l’hôtel
17 avr. 2018 par Greg Wood, owner, Gestion de l’hôtel
We appreciate your comments, it is not always easy to read but we do take it very seriously. Sorry for any smells that were unpleasant, and unfortunately in Nicaragua the country has power issues, thank goodness we do have a generator that powers the Hotel when the country's power is down, one of the give and takes of Nicaragua.
We will work on the items that you mentioned and do apologize for the items in which we do have control.
par un voyageur
Muy malo
Publié le 7 févr. 2018 sur HotelsNo lo recomiendo es un hotel que no esta en San Juan del Sur esta alejado y la calle de ingreso es de tierra y esta muy mala, el hotel esta descuidado en el mantenimiento.
Recommandé
pour Tout le mondepar un voyageur
No hay agua
Publié le 15 avr. 2017 sur ExpediaEl lugar es muy bueno la atencion del personal tambien lo es. Lo recomiendo si.no.nocesitan AGUA PARA BAÑARSE. Si quiere tomar un baño.tiene que tener en cuenta que otra persona de otra habitación no lo este haciendo al mismo tiempo por que no cae una gota. Apagan la bomba y tienes que avisar que ya tomaste el.baño. se que el.agua se ha vuelto un recurso muy preciado pero en.un lugar tan caluroso no puedes tener un hotel sin capacidad de sarisfacer las necesidades del cliente. Si no no cobres para hotel.
par Zorayda de managua
Privado
Publié le 26 mars 2016 sur HotelsLindo muy privado.
par un voyageur
Nice quiet place
Publié le 25 juin 2015 sur HotelsThe staff was very friendly and helpful. Great place to stay, we will visit this location again.
par un voyageur de Managua
not truthful about reservations
Publié le 5 mai 2015 sur Expedia
Pour : The view of the ocean
Contre : Be honest when you don't have what a client needs.
Emplacement : It is near Marseille beach. You can walk there from the hotel. It is definitely not the best beach in Nicaragua. There are much prettier beaches.
We were told that the hotel had two queen beds in one room for four people with air conditioning. I verfied this both in emails and by phone. This was a holiday weekend here in Nicaragua so the hotels were booked. When we arrived, we were showed the room. It was actually 2 rooms separated by a bathroom. (still not a problem for us) but one room had no air conditioning and a window of 18 inches by 12 inches. It has been 37-40 degrees celsius for days here. extremely hot. We refused the room. The hotel did NOT charge my credit card , so they were honest about that. After that, we had to search for another hotel.
