Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,4 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Paris
Publié le 1 avr. 2020 sur Expedia
La Casa ChaChaCha est juste incroyable!
Tout est parfait! La vue est extraordinaire, la piscine est très jolie, la chambre est grande, spacieuse, lit confortable, la maison est très bien équipée, moderne, les petits dejeuners préparés par la majordome sont parfait et la communication avec Franklin le manager est parfaite. Il est adorable, répond toujours rapidement et répond à toutes vos demandes.
Bref, c’est sans doute un des meilleurs endroits ou loger à San Juan.
J’ai hâte d’y revenir!!!
par un voyageur de Homestead
Publié le 2 avr. 2024 sur Expedia
Very nice place and service thank you
par un voyageur
Publié le 27 janv. 2024 sur Hotels
par un voyageur
Publié le 6 août 2023 sur Expedia
I arrived to the property at 1 and my check in was at 3pm. There was no reception area even those it is listed as a hotel and no one was at the property for me to drop off my bags and return at 3. I was able to enter the tthrough the unlock front door and walk around. For this reason I did not feel safe ataying at the place because there was a complete lack of security.
Because the hostel( not a hotel) is on such a steep incline it would have been very difficult getting to the town to buy food and go to the beach. I would not recommend staying at Casa CHa CHa Cha and regret making a reservation for 3 days. O ended having to stay at another hotel and lost all of my money because they refused to reimbuse me even tjough I did not stay there.
The property is on a very steep incline and the car I was in began to slide back when attempting to reach the final landing. We had to drive around to another entrance.
Commentaires de Gestion de l’hôtel
7 août 2023 par Reservation agent , Gestion de l’hôtel
Dear Everett,Thank you for sharing your perception, however we would like to point out that there were guests staying with us who rented the entire property at the time you arrived prior to check in time.The condominium where we are located is completely secure and we have physical and digital monitoring 24 hours a day. Our manager told us that he saw you at the entrance and you told him that since you were not traveling by car you wanted a place in town (on the beach). Unfortunately within 2 hours of your arrival our policies did not allow for a full refund of your reservation. We hope you enjoyed your vacation in San Juan! Regards,
par un voyageur
Publié le 31 déc. 2022 sur Expedia
Great Place to Relax !!!!!!
par un voyageur
Publié le 29 déc. 2022 sur Expedia
The staff. Very helpful and nice.
Wendy Cordoba is the best.
Commentaires de Gestion de l’hôtel
29 déc. 2022 par Casa Cha Cha Cha , Gestion de l’hôtel
Thank you so much for everything Luisa, how sweet of you, it was a pleasure to have you stay with us, the best guests, we hope you can visit us in the future!
par un voyageur
Publié le 12 févr. 2022 sur Expedia
the set up is very comfortable and we liked having the privacy of a small set up with very few guests.
Bed is super comfy too and I loved the out door tub with a spectacular view.
par un voyageur
Publié le 14 juill. 2021 sur Expedia
Amazing. Beautiful deck and house. Away from the noise but these party is only a five minute walk to the beach. Amazing.
par un voyageur
Publié le 9 avr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
20 avr. 2021 par Arielle, Gestion de l’hôtel
Muchas gracias Arielle, muchas gracias por tu calificación, esperamos que hayas tenido una excelente experiencia en nuestro hotel y nos visites nuevamente en el futuro!
par un voyageur
Gorgeous view, Good customer service
Publié le 27 févr. 2020 sur HotelsI ended up not staying at this location due to some confusion with check-in but the customer service following this confusion was outstanding. The manager was kind and respectful and clearly cares about doing the right thing. Photos are accurate - the property is gorgeous. Located on a very steep hill so transportation is necessary (despite google maps report of being able to walk to town -- it's probably possible but would be extremely strenuous even for a very fit person and you need to go through a local residential area which may not be the best idea for visitors; after a certain point, the road is secured by a security guard). Perfect spot for someone who wants to have a quiet, relaxing, and low-key experience with a beautiful view & pool (the pool!) and plans to stay on-site.
