Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hostel bien situé
Publié le 23 févr. 2019 sur HotelsL’endroit est super bien situé, tout y est sur place et les prix très compétitifs! Seul inconvénient 1 des deux soir que nous y étions c’était très bruyant, mais faut pas oublier que c’est un Hostel ça arrive.
par un voyageur
Publié le 25 juin 2024 sur Expedia
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Place was fine but I do not like when places advertise that there's Wi-Fi but then in the rooms not able to have Wi-Fi would like to ask for a refund or come to some amicable solution
Commentaires de Gestion de l’hôtel
29 mars 2024 par CasaOro, Gestion de l’hôtel
Dear Marc, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced regarding the Wi-Fi availability in the rooms.Ensuring a seamless experience for our guests, including reliable Wi-Fi connectivity, is a top priority for us. We regret that we fell short of meeting your expectations in this regard.We would like to offer our assistance in resolving this matter to your satisfaction. While we understand your frustration.We are committed to finding an amicable solution and ensuring that you leave with a positive impression of our establishment.Once again, we apologize for any inconvenience caused and appreciate your understanding. We look forward to the opportunity to make things right for you.CasaOro.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
This was a convenient spot for me as I only had a couple of days in San Juan and the staff is very helpful in all areas. It's a hostel so don't expect it to be quiet and take your own shower needs including a towel. Great stay and thank you
par un voyageur
Publié le 25 déc. 2023 sur Hotels
par un voyageur
Publié le 19 juin 2023 sur Expedia
No towel , no shampoo The higiene into the bedroom was dirt look like third world country . The room is mixed and the neighbor men are so dirty that why is no cleaning if maybe the room is only for woman or room only for men maybe will be different. No quite the cell of the men every second entry message and the door all night make noise terrible experience
par un voyageur
Publié le 13 juin 2023 sur Expedia
The breakfast was really good!
par un voyageur
Bday stay
Publié le 27 mars 2023 sur HotelsHad a great stay! Only thing is the walls are very thin! You will hear other peoples noises!! No hot water but you dont need it. Make sure you brush up on your Spanish before visiting..
Commentaires de Gestion de l’hôtel
6 mai 2024 par Casa Oro, Gestion de l’hôtel
Hi, Johnnie, Thank you for your feedback! We're delighted to hear that overall you had a great stay with us. We apologize for any inconvenience caused by thin walls, as we understand the importance of a peaceful environment for our guests. Regarding the hot water issue, we apologize for any inconvenience this may have caused; however, we're glad to hear that it didn't affect your stay significantly.We appreciate your feedback regarding language proficiency. While our staff does their best to accommodate guests of all language backgrounds, we understand the importance of clear communication and will continue to strive to provide multilingual support.We hope to have the pleasure of welcoming you back in the future.
par un voyageur
No hot shower, very old building, noisy.
Publié le 20 juill. 2022 sur HotelsWaste of time and money to stay.
par un voyageur
Publié le 7 juill. 2022 sur Hotels
Nice stay!! Close to the beach!!
