Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,0 Service et personnel
3,0 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 avr. 2024 sur Expedia
The staff was friendly and tended to our concerns promptly. Unfortunately, there were many issues. Biggest one was that as of about midnight, we had no water. When I reported it in the morning, they fixed it right away.
Minor issue was the TV remote power button didn’t work.
They give you one bath towel per guest. The rest of it is a paper towel dispenser like in a public rest room. Not terrible but very unusual. I had to ask for shampoo, and they gave me three little plastic bags that they obviously filled themselves.
The photos make it look like the place is right on the beach but it’s a bit of a walk and you can’t really see the beach from there.
It was a ghost town; we seemed to be the only guests. The “casino” is just a collection of about 50 electronic arcade-style devices, there are no tables with real people. While the room is air conditioned, the casino and all other common areas are not, so it’s not very comfortable, at least not this time of year.
Be prepared to walk at least one flight of stairs to your room. There are no elevators or first-floor rooms.
Overall it was not pleasant so we didn’t stay our planned second night. There was not a refund for that so we ate it.
Commentaires de Gestion de l’hôtel
27 avr. 2024 par HDTACSA, Gestion de l’hôtel
Dear costumer We are really sorry that your experience was not the best but we invite to you and any other potencial client to call or massage to our service links to ask about our amenities before make any reservation. As you can see in publicity we do not offer air conditioned in the casino or any other place at the hotel but the rooms. Also we are not responsable for the amoung of People that comes to the city when we are out season and at the end if you had a problem with the water you could ask to our staff for help and they would had been happy to help. If you still want to spend your planned second nigth at the hotel we will feel happy to assit you.Best regards
par un voyageur
Not so great deal
Publié le 23 déc. 2023 sur Hotelspar un voyageur
Publié le 8 janv. 2022 sur Hotels
Wonderful
par un voyageur
Publié le 4 janv. 2022 sur Expedia
It is so expensive for the quality this hotel offers.
par un voyageur
Publié le 2 nov. 2021 sur Expedia
par un voyageur
Buena ubicación, buena comida cerca,staff amigable
Publié le 10 avr. 2021 sur HotelsStaff, limpieza y parqueo excelente. Los baños e inodoros (toilets) necesitan mantenimiento adecuado, las puertas de las habitaciones necesitan mejores cerraduras (locks) definitivamente se pueden abrir fácil, pero el local es seguro y la gente tranquila.
par un voyageur
Had the best experiences thank to the personal of
Publié le 21 janv. 2020 sur HotelsHad the best experiences thank to the personal of the hotel so friendly and trust full thank you miss paola for making this experience a great one
par un voyageur
Publié le 9 janv. 2020 sur Expedia
Habitación con aire acondicionado. Buena ubicación. No brindan shampoo y acondicionador, tuvimos que ir a buscar toallas porque no habían en la habitación. servicio de TV malo se observa borroso.
par un voyageur
Terrible
Publié le 29 déc. 2019 sur HotelsThe whole experience was terrible...could sleep at night due to casino music...and they weren’t even expecting me when I arrived
par un voyageur de Las Vegas
Publié le 11 févr. 2019
This place is hilarious, Total hidden gem. I booked this when I arrived to San Juan del sur after looking at ever other hotel first. The rooms are very clean and has security most of the time. It’s a bizarre hotel and “casino” with like 10 working slotachines and very loud music plays all night long. No one spoke English there which was a problem.
My room had a flat screen tv, working A/C and a clean bathroom.
I will book this place again compared to the other places in town I enjoyed it here a lot!
Commentaires de Gestion de l’hôtel
14 févr. 2019 par Ricardo Manager, Gestion de l’hôtel
Thank you very much for your kind comments. Hope to see you again in our hotel.
