Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Nuestra Casa, Gestion de l’hôtel
Dear Robert, Thank you so much for taking the time to leave us a high score online! We truly appreciate it and are thrilled to hear that you had a positive experience with us.
par un voyageur
Publié le 7 juin 2024 sur Expedia
Everything went well
par un voyageur de Miami
Publié le 20 mai 2024 sur Expedia
The house was great
par un voyageur
Publié le 30 avr. 2024 sur Expedia
Stayed here 9 days and have no complaints. Quiet at night, yet only a block from the action. 24hr security and daily breakfast by the pool.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Nuestra Casa, Gestion de l’hôtel
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your 9-day stay with us and that you found our location convenient and our facilities satisfactory. Providing a peaceful environment for our guests while still being close to the action is one of our top priorities, and we're glad to know we succeeded in that regard.We're also delighted that you appreciated our 24-hour security measures and daily breakfast by the pool. It's always a pleasure to hear when our guests have had a comfortable and enjoyable experience with us.We truly appreciate your kind words and your recommendation. Should your travels bring you back to the area, we would be honored to welcome you back for another stay.
par un voyageur
Publié le 22 avr. 2024 sur Expedia
The fact that no cleaning was done we slept in the same sheet for our two-night stay no additional toilet paper was provided. I was a bit disappointed the stuff was nice but I don't know how this is run by the manager or property manager.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Nuestra Casa, Gestion de l’hôtel
Elida, we sincerely apologize for the inconvenience you experienced during your stay. It is unacceptable that the cleanliness of your room did not meet our standards, and we deeply regret any discomfort this may have caused you. Your feedback is invaluable, and we will address these issues with our cleaning staff to ensure that such oversights do not occur in the future.Please rest assured that we take guest satisfaction very seriously, and we will investigate this matter thoroughly to understand what went wrong and to prevent it from happening again. We appreciate your kind words about our staff, and we will also ensure that they are aware of your positive feedback.We understand your disappointment and frustration, and we hope that you will give us another opportunity to provide you with the exceptional experience that you deserve. Please feel free to reach out to us directly if there is anything further we can do to address your concerns.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 24 mars 2024 sur Expedia
Would stay again. Nice pool
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Nuestra Casa, Gestion de l’hôtel
Dear AdemThank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and that you would consider staying again. We're glad you found our pool to your liking.We look forward to welcoming you back for another enjoyable stay in the future.
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Nuestra Casa, Gestion de l’hôtel
Dear Customer,Thank you very much for taking the time to leave us a high score online! We truly appreciate it and are delighted to hear that you had a positive experience with us.We strive to provide exceptional service to all of our guests, and we're thrilled that we were able to meet your expectations.If you ever find yourself in the area again, we would love to welcome you back for another great experience.
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Nuestra Casa, Gestion de l’hôtel
Dear Customer,Thank you so much for taking the time to leave us a high score online! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Nuestra Casa, Gestion de l’hôtel
Dear Guest,Thank you very much for taking the time to leave us a high score online! We truly appreciate your it and are delighted to hear that you had a positive experience with us.
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Keep in mind this property is in a residential area. Neighbor had a barking dog... at night :(
It was very close to the beach and the "business" area.
You can walk to everything you need.
