Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 avr. 2023 sur Expedia
Trop chers pour cette hôtel. 50$ par nuit serais un maximum a payé
Commentaires de Gestion de l’hôtel
2 avr. 2023 par Ambassador Team, Gestion de l’hôtel
Hello Yvon: We are very sorry you feel that way. We would have liked you to let us know during your stay to better assist you. We will keep improving to ensure the best satisfaction of our guests.
par un voyageur
Publié le 4 janv. 2022 sur Expedia
Emplacement extraordinaire, le bâtiment manque cependant d’entretien
Commentaires de Gestion de l’hôtel
5 janv. 2022 par Paola, Gestion de l’hôtel
thank you for your feedback
par un voyageur
Publié le 2 déc. 2024
While checking in it took me over 10 minutes to get into the property the front door was closed, check in was fast but after the first day there when I asked for some clean towels the lady that checked me in told me she didn’t have fresh towels, then she said by the night she will have towels. So me and my fiancé went out for dinner and upon returning when I approached the front desk I was told by the same lady that their was no one there that does house keeping so unfortunately I had to go out and buy 2 towels for me and my fiancé. Also a big red flag about the property is that the key to enter the front door of the hotel is the same key to the room, if you really think about it everyone in the hotel has the same key and that means that it’s one key to all the rooms and front door. That is unsafe for people with family’s or traveling alone. And the safe we had in the room was damaged but they still left it there.
par un voyageur de warrenville
Publié le 25 nov. 2024
Location was safe and close to beach and restaurants. Not a good value considering amenities.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Acacia Boutique Hotel. , Gestion de l’hôtel
Hello!Thank you for leaving us a review! We're so happy to hear you had an espectacular time with us. Hopefully we get to see you again soon!Best regards,
par un voyageur
Publié le 16 oct. 2024 sur Expedia
The Jacuzzi and the architecture! Its so beautiful. And the fact that the beach was right nearby
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Acacia Boutique Hotel. , Gestion de l’hôtel
Hello!Thank you for your lovely review! We're so glad you enjoyed the beautiful architecture and the Jacuzzi, as well as the convenience of having the beach nearby. We hope you had a relaxing time and look forward to welcoming you back for another stay soon!Best regards,
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Staff was super helpful and super friendly; even did our laundry for us for FREE. The place is gorgeous; it almost feels unreal with the winding stairs and the old timey vibe. We ate at the restaurant for breakfast and it was worth every penny. The food was DELICIOUS.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Acacia Boutique Hotel. , Gestion de l’hôtel
Hello!Thank you so much for your wonderful review! We’re thrilled to hear that our staff made such a positive impact on your stay and that you enjoyed the unique charm of our place. It’s fantastic to know you loved the breakfast at our restaurant too! We appreciate your kind words and hope to welcome you back for another amazing experience soon!Best regards,
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Tranquilo, limpio con una hermosa estructura histórica
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Acacia Boutique Hotel. , Gestion de l’hôtel
¡Gracias por compartir su reseña! Nos alegra saber que disfruto de la tranquilidad y la limpieza de nuestro hotel, así como de su hermosa estructura histórica. Esperamos que su experiencia haya sido memorable y que regrese pronto para seguir disfrutando. ¡Gracias nuevamente!Atentamente,
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Acacia Boutique Hotel. , Gestion de l’hôtel
Hello!Thank you for such an amazing review! It was truly our pleasure hosting your stay. We're so happy to be a recurring place for your visits. Hopefully we can host you once more! Best regards,
par un voyageur
Publié le 9 oct. 2024 sur Expedia
お部屋にケミカルを使用してる為
部屋に入った途端に喉がいたかった。
水もなく困った。
ジャグジーはよかったけど
部屋のフロアがあまり綺麗ではない。
シャンプーなどなかった。
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Acacia Boutique Hotel. , Gestion de l’hôtel
お客様この度は貴重なご意見をいただき、ありがとうございます。お部屋の清掃状態についてご不快な思いをさせてしまい、大変申し訳ございません。私たちは常に清掃に努めており、消毒用の化学薬品の匂いについてご指摘いただいた点を改善してまいります。また、館内には水とシャンプーを常備しておりますので、必要な場合はフロントデスクにお知らせいただければ、すぐに対応いたします。ジャグジーを楽しんでいただけたとのことで嬉しく思いますが、全体的なご滞在が満足のいくものではなかったことをお詫び申し上げます。今後ともサービス向上に努めてまいりますので、またのご利用を心よりお待ちしております。敬具
