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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property
Hotel near Parque La Ventana al Mar in San Juan

Choose dates to view prices

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Exterior
Outdoor pool, sun loungers
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Condado Beach
    ‪16 min walk‬
  • Pan American Pier
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

Oceanside stay.Within a 15-minute walk of this Condado hotel, you'll find Parque La Ventana al Mar and Plaza del Mercado. Condado Beach and Museo de Arte de Puerto Rico are also within 2 miles (3 km).

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk - 0.4 km
  • Plaza del Mercado - 11 min walk - 1.0 km
  • Condado Beach - 16 min walk - 1.4 km
  • Pan American Pier - 5 min drive - 3.7 km
  • Plaza las Americas - 6 min drive - 5.6 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel near Parque La Ventana al Mar in San Juan
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, a hot tub, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This San Juan hotel is smoke free.

  • 151 guestrooms or units
  • 18 levels
  • 2 buildings
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

View from property

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 752 reviews
The price is CA $279
CA $356 total
includes taxes & fees
May 7 - May 8
Hilton Garden Inn San Juan Condado

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access is available 24-hours a day.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 210 out of 405 reviews
Rating 8 - Good. 101 out of 405 reviews
Rating 6 - Okay. 55 out of 405 reviews
Rating 4 - Poor. 21 out of 405 reviews
Rating 2 - Terrible. 18 out of 405 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shalana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for two nights. Very walkable area. One block from beach. Tiny pool. Great restaurant downstairs. Parking lot attached with parking for a daily fee.
Stayed 2 nights in Mar 2025

10/10 Excellent

ANGEL, harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean and convenient it was great staff
Stayed 3 nights in Feb 2025

8/10 Good

Nellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Shawn

Business traveller
Liked: Property conditions & facilities
Great overnight stay while traveling!
Stayed 1 night in Jan 2025

10/10 Excellent

Juli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great place to stay while we were in San Juan. Close to the beach, a number of restaurants. The staff was great. Overall, a wonderful experience.
Stayed 2 nights in Dec 2024

6/10 Okay

lissette

Liked: Cleanliness, staff & service
The view from the room was unappealing, a dirty roof from the restaurant of the hotel. Also an annoying sound from the ac vent every now and then, waking me up at times. The pool too small to swim. I strongly feel it’s overpriced, over $500 a night!!! I expected more.
Stayed 4 nights in Jan 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Glorivitte

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio excelente y muy buena ubicacion
Stayed 3 nights in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Enrique

Stayed 4 nights in Jan 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay super convenient
Stayed 5 nights in Jan 2025

10/10 Excellent

Jaime, Haines City

Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Jan 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Paying resort Fees as we were not using the facilites
Stayed 1 night in Jan 2025

10/10 Excellent

AHMED, Ithaca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, close yo beach and resturants. Some hotels cuts part of the ocean view.
Stayed 6 nights in Jan 2025

6/10 Okay

Michael

Disliked: Room comfort

Street Noise

We spent one night at this location prior to a cruise. I chose this hotel for its proximity to the beach. We arrived just after 3 PM and were told the room was not ready, which is my first complaint. Once we were allowed to check in we were charged a resort fee of $50 which was suppose to cover 2 bottles of water in room, beach towels, chairs, bicycles, etc. but by the time we could check in the sun was already starting to set, there really was no time for the beach, so in essence we paid a resort fee for 2 bottles of water. My biggest complaint however was the street noise which continued past 2 AM, car horns, radios, and loud mororcycles, made it impossible to sleep. The windows might as well have been wide open because they did nothing to block the noise. The hotel was close to 2 pharmacies, restaurants, and souvenir shops but the street noise was just too much. I would not stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
Disliked: Amenities
After a have a terrible experience at the Fortaleza Suites this hotel in el Condado was so comfortable and a good location as well ☺️🇵🇷👍
Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Krista

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Rob, Buffalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and amenities for this area of San Juan.
Stayed 2 nights in Jan 2025

4/10 Poor

Dejah

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Terrible customer service and False Advertising

I booked two rooms and pay through Hotels.com when I checked in the hotel told me that they themselves had canceled one room, but they would rebook it for $700 more. After going back-and-forth with them for almost an hour, they promised me free breakfast and oceanfront view for both rooms. We checked in about 5 PM and we’re told that the rooms would not be ready until about 8 PM but they would hold our luggage. When we finally got to our rooms, one had a partial ocean view, and the other one was staring at Construction when I went down to the front desk again to ask why we did not get the rooms that we were promised after paying $700 more they told me there was nothing they could do about it but I could leave if I wanted. There was also mold and mildew on the ceilings. The sink leaked and we had ice cold showers for three days because they said their water heater wasn’t working. I didn’t take a photo of the construction work out my window but I should have and it was very loud until late at night
Stayed 4 nights in Dec 2024

8/10 Good

Anton F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025