Note fondée sur 862 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Amabilité du personnel
Publié le 2 févr. 2023 sur HotelsLes employés à la réception sont très sympathiques et prêts à donner de l'information.
Commentaires de Gestion de l’hôtel
3 févr. 2023 par Eddy, Gestion de l’hôtel
Chère Yolande,Merci d’être restée avec nous. Nous apprécions vos commentaires., Meilleures considérations,Eddy, Canario Boutique Hotel, Guest Services Host
par un voyageur de Miramar
Publié le 23 déc. 2024
par un voyageur
Publié le 19 oct. 2024 sur Expedia
I dirt stay there for more then 5hrs before I check out. The room was dirty. Blood on the sheets and pillows. There was no one at the front desk when I arrived. I have to wait about 40 minutes. And calling the front
desk over and over no one answered
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Canario Boutique Hotel. , Gestion de l’hôtel
Hello!Thank you for taking the time to share your thoughts. We’re sorry to hear that your stay was less than satisfactory. It’s unfortunate that you found the room unclean, especially since our front desk team was eager to assist and even offered you a complimentary upgrade, which was declined. While we strive to ensure prompt service, it seems like your experience at check-in didn’t align with our usual standards. We appreciate your feedback and will look into the concerns you raised about cleanliness.Best regards,
par un voyageur
Publié le 18 oct. 2024 sur Expedia
It's affordable, staff very nice and friendly, also very helpful with any questions I had, great location
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Eddy, Gestion de l’hôtel
Dear Luis,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Canario Boutique Hotel,Guest Services Host
par un voyageur de Atlanta
Publié le 15 oct. 2024 sur Expedia
It’s a good hotel to crush for a night. Not so good for long term stay.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Canario Boutique Hotel. , Gestion de l’hôtel
Hello!Thank you for your feedback! We're glad to hear you found our hotel suitable for a short stay. We understand that longer visits might require different amenities and services. Safe travels!Best regards,
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Yes
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Canario Boutique Hotel. , Gestion de l’hôtel
Hello!Thank you so much for your fantastic review! We’re thrilled to hear you had such a great experience with us. Your kind words motivate our team to keep delivering the best service possible. We can’t wait to welcome you back on your next visit!Best regards,
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Front Desk Agent, Gestion de l’hôtel
Hello!Thank you su much for a 10-star review! We're so happy to hear you had a perfect stay with us. It was truly our pleasure being able to host you. Hopefully we get to do so once more!Best regards,
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Canario Boutique Hotel. , Gestion de l’hôtel
Estimado Jose,¡Muchísimas gracias por su increíble reseña de 10/10! Nos alegra saber que, como huésped recurrente, ha disfrutado de su experiencia con nosotros una vez más. Su apoyo y confianza son muy apreciados, y es un verdadero placer para nuestro equipo poder atenderle. Estamos comprometidos a seguir brindándole el mejor servicio posible en cada visita.Esperamos darle la bienvenida de nuevo muy pronto.Atentamente,
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Do not believe this picture on the site. This hotel is so bad I checked out at 2am.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Canario Boutique Hotel. , Gestion de l’hôtel
Hello!Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to ensure our guests' comfort and, we did offer you an alternative room for your convenience, which you chose to decline. We understand that sometimes circumstances can be challenging, and we regret that we couldn't find a solution that worked for you. Your comments are valuable to us, and we will continue to improve our services.Thank you for your understanding.Best regards,
par un voyageur
Hidden and surprising property in the heart of SJ.
Publié le 3 oct. 2024 sur HotelsExcellent evening customer service!! The gentleman hit every request I placed, if it were available. Clean room, modern restroom, perfect a/c! The location could definitely not get better.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Eddy, Gestion de l’hôtel
Dear Rada,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Canario Boutique Hotel,Guest Services Host,
