Caribe Hilton

4.5 star property
Beachfront resort near Pan American Pier

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Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
View from room
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room
Suite, 1 King Bed, Ocean View (Beach Wing) | Beach/ocean view
Suite, 2 Bedrooms, Bay View (Wave Wing)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Parking available

Explore the area

Map
1 San Geronimo Street, San Juan, 00901
  • Condado Beach
    ‪11 min walk‬
  • Pan American Pier
    ‪19 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

Room, 2 Double Beds (Beach Wing)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Garden Wing)

  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Beach Wing)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Garden Wing)

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Garden Wing)

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Beach Wing)

  • Ocean view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Garden Wing)

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Ocean View

  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Garden Wing)

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 129 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Beach Wing)

  • Ocean view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Ocean View (Wave Wing)

  • Ocean view
  • 185 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed (Wave Wing)

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Room, 2 Bedrooms, Ocean View

  • Ocean view
  • 191 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds (Wave Wing)

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Beach Wing)

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Bay View (Wave Wing)

  • Bay view
  • 129 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds, Ocean View (Wave Wing)

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Ocean View (Beach Wing)

  • Ocean view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View (Wave Wing)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 King Bed (Wave Wing)

  • Ocean view
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

On the beach.At this San Juan Antiguo resort, you'll be within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. Escambron Beach and Condado Beach are also within half a mile (1 km).

What's nearby

  • Escambron Beach - 9 min walk - 0.8 km
  • Condado Beach - 11 min walk - 0.9 km
  • Distrito T-Mobile - 17 min walk - 1.5 km
  • Pan American Pier - 19 min walk - 1.6 km
  • Puerto Rico Convention Center - 5 min drive - 3.3 km

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Balneario El Escambrón - ‬9 min walk
  • ‪Fogo de Chão - ‬3 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬12 min walk

About this property

Caribe Hilton

Beachfront resort near Pan American Pier
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Caribe Hilton you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Parking is available for a fee.

This San Juan resort is smoke free.

  • 652 guestrooms or units
  • 20 levels
  • 3 buildings
  • 10 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 65003 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 1949
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, German, Spanish

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
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Hilton Hotel San Juan
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Caribe Hilton Hotel
Caribe Hilton San Juan Resort
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Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
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Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Caribe Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 902 out of 1630 reviews
Rating 8 - Good. 367 out of 1630 reviews
Rating 6 - Okay. 196 out of 1630 reviews
Rating 4 - Poor. 88 out of 1630 reviews
Rating 2 - Terrible. 77 out of 1630 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

William S

Stayed 4 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Mutsuki Sone, New York

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not expect anything from this hotel. The room was horrible. We stayed in a room on 16th fl in wave wing. The room was really dirty. Water did not drain in a shower, garbage was left in an ice pail, side table top was moving like a seesaw, too many ants everywhere. Only good thing was the view. Ice machine was broken, vending machine had no drinks. Beach was small and dirty. Pool is old and not well maintained. Staff ignored all garbage on the beach and pool. Waited 90min just for a burger. Had to line up for 20min to just buy drinks. Everything about this hotel was a joke. Gave up to buy coffee at starbucks and eat at buffet because they are extremely slow and too much waiting. The only good thing was Uber eats deliver food here. We had stayed in San Juan more than 5 times but never had experienced such. We will never come back.
Stayed 2 nights in Dec 2024

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room for all that money is out dated. The water in the shower stayed cold and the room stayed moist and musky and had a smell to it. The pool area and everything else was nice
Stayed 5 nights in Jan 2025

8/10 Good

Jean Raye

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great time we stayed for 2 weeks. The staff was amazing. The restaurant Ocean needs to be revamped the menu is less than a half a page, and Lola wasn't that good.The breakfast buffet is very expensive $ 35.00 and got a little old. I wish Nectar was open all day. I hate having to get up at 7:00 in the morning to claim seats near the beach and at the pool. There should be a better system considering the resort fee. There are a few areas that could be updated on the property (pool, beach furniture). The pool was dirty on many days and the hot was not hot in the morning.
Stayed 11 nights in Dec 2024

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2025

10/10 Excellent

Silei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff not so
Stayed 2 nights in Jan 2025

8/10 Good

Ariel Santo

Stayed 3 nights in Nov 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very close to everything. Nice environment Nice pools Rooms are clean. I will highly recommend Caribe Hilton
Stayed 2 nights in Jan 2025

10/10 Excellent

Anny

Stayed 3 nights in Nov 2024

10/10 Excellent

Banny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, only breakfast should be included for the price we paid.
Stayed 2 nights in Oct 2024

8/10 Good

destyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay! The staff was excellent and the property was very large and beautiful. Only minor complaints are that we had no hot water our whole stay, the pool was chilly (even at night), and that the food and drinks are pricey-but we had an idea that it would be considering it is a resort. Puerto Rico is AMAZING! Definitely plan to come back and wouldn’t mind staying here again! :)
Stayed 4 nights in Jan 2025

8/10 Good

Sohanit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 6 nights in Sep 2024

4/10 Poor

Maria Carolina

Disliked: Property conditions & facilities
I rarely do reviews for anything but the Hilton Caribe merits a few words. To start, the good. The ocean view is beautiful. There are iguanas sunning in the rocks and the beach, although small, is decent. This property is old. So many things need an upgrade. There is rust in the balconies and the carpets are filthy. The prices are outrageous. You will be paying 25 dollars for a cocktail with barely any alcohol. 110 bucks for 2 piña coladas and a quesadilla. The rooms have ants, EVERY WHERE. You can see them crawling in all surfaces. Also, there is no hot water. None. Freezing call water to shower at all times. On top of that , the bathroom door “floats” over and does not close. No privacy to use the freezing cold shower. The breakfast which is included with the stay, is only for 2 people, and is mediocre at best. Cold eggs, and cantaloupe for fruit. And get ready to stand in line for at least 45 minutes for a table. This property charges luxury resort prices and gives subpar services and accommodations. Honestly, I worked so hard for my money and this felt exploitative. Do not do it.
Stayed 7 nights in Dec 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel and the staff should be the standard for every luxury hotel to learn from
Stayed 5 nights in Dec 2024

10/10 Excellent

Atanu

Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No cumple con la categoria mencionada!!
No cumple con los estandares de un hotel de 4 estrellas como se califica en la aplicacion, la limpieza en baños y habitacion es mala, la alfombra huele a humedad, y el aire acondicionado hace demasido ruido
Stayed 2 nights in Dec 2024

8/10 Good

Stephaine

Stayed 2 nights in Dec 2024

10/10 Excellent

Salina, N Chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our stay at the Caribe Hilton hotel was great. The staff and rooms were very nice. Lots of options within the hotel to have a great time.
Stayed 1 night in Dec 2024

10/10 Excellent

Yesmin

Stayed 5 nights in Dec 2024

8/10 Good

Rong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and convenient! 10-15 mins from the airport and a 35 mins walk or 10 min scooter ride to old San Juan. Only con was the room. If you’re in a connecting room, the connecting door has a huge gap at the bottom and you can hear your neighboring guest.
Stayed 3 nights in Dec 2024