Note fondée sur 105 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 mai 2023 par GM, Gestion de l’hôtel
Dear Freddy, Thank you for allowing Casa Pelayo to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you. We hope that your next stay with us be a 10 out of 10! Again, thank you for choosing Casa Pelayo and for sharing your experience with the world! We hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager Casa Pelayo a San Juan 901 Property #Casapelayo#sanjuan901
par un voyageur
Publié le 19 sept. 2024 sur Expedia
We loved the patio and the rooftop, absolutely lovely.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Franklin Rivera , Gestion de l’hôtel
Dear Malinda, Thank you for allowing Casa Pelayo to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks in regards to your experience while staying with us and we hope to have you back soon and often.Again, thank you for choosing Casa Pelayo !Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo a San Juan 901 Property#sanjuan901
par un voyageur
Publié le 26 août 2024 sur Expedia
They were attentive, respectful and accommodating. When a storm was coming they upgraded us to a different unit with generators, so we were never without power. The only negative thing I could say is there was no toaster or microwave to warm up food but there was a counter top stove, no oven.
Commentaires de Gestion de l’hôtel
26 août 2024 par Franklin Rivera, Gestion de l’hôtel
Dear Santa, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience while staying with us and we are delighted to read that you enjoyed staying here almost as much as we enjoyed hosting you.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo a San Juan 901 Property
par un voyageur
Publié le 18 août 2024 sur Hotels
Excelente la propiedad y su personal, muy buena ubicación
Commentaires de Gestion de l’hôtel
21 août 2024 par Franklin Rivera , Gestion de l’hôtel
Dear Armando , Thank you for allowing Casa Pelayo to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks in regards to your experience while staying with us and we hope to have you back soon and often.Again, thank you for choosing Casa Pelayo !Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo San Juan 901 Property#sanjuan901
par un voyageur
Publié le 12 août 2024 sur Expedia
Sucio e inseguro
Commentaires de Gestion de l’hôtel
26 août 2024 par Franklin Rivera, Gestion de l’hôtel
Dear Madeline, Thank you for allowing us to form part of your recent visit to San Juan.We are left very confused and concerned after reading your review. To confirm, our property is both clean and secure. We are surprised because we followed up on a daily basis confirming that everything was ok with your stay (as we do with all our guests) and absolutely nothing was communicated on your behalf and now we find this review that does not coincide with the experience you communicated while being here.We are not sure if you are looking for some type of recompensation or if you are truly unsatisfied with your experience given that we were in constant communication with you during your stay. Maybe in fact your account has been hacked.Please feel free to reach out to us as we would like to better understand your situation. You have our contact phone number and you may text us or call at your soonest convenience.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo a San Juan 901 Property
par un voyageur
Publié le 12 août 2024 sur Expedia
Se una ubicación peligrosa todas las noches trataban de abrir la puerta, la limpieza horrible uno de los apartamentos tenía agua en el piso les dije y no fueron a limpiar. No la recomiendo para nada. Deberían de poner cámaras de seguridad
Commentaires de Gestion de l’hôtel
26 août 2024 par Franklin Rivera, Gestion de l’hôtel
Dear Madeline, Thank you for allowing us to form part of your recent visit to San Juan.We are left very confused and concerned after reading your review. To confirm, our property is both clean and secure. We are surprised because we followed up on a daily basis confirming that everything was ok with your stay (as we do with all our guests) and absolutely nothing was communicated on your behalf and now we find this review that does not coincide with the experience you communicated while being here.We are not sure if you are looking for some type of recompensation or if you are truly unsatisfied with your experience given that we were in constant communication with you during your stay. Maybe in fact your account has been hacked.Please feel free to reach out to us as we would like to better understand your situation. You have our contact phone number and you may text us or call at your soonest convenience.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo a San Juan 901 Property
par un voyageur
Great place to stay in San Juan
Publié le 30 juill. 2024 sur HotelsGreat place to stay in San Juan. Clean, safe and good location. Service was over the top. Only suggestion would be to beef up the kitchen a bit. The burner plate that served as a stove was very weak and took a long time to cook anything, and the pots, pans, utensils, etc were minimal. For an establishment that works so hard otherwise to make your stay pleasant, it wouldn't be too hard to close that gap. But I have no problem recommending this place as we enjoyed our stay and the service was great.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Franklin Rivera , Gestion de l’hôtel
Dear Scott, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience with us. At San Juan 901 we believe in creating unique and wonderful experiences for our guests to enjoy and we are very delighted to read that you enjoyed staying here almost as much as we enjoyed hosting you.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo San Juan 901 Property#sanjuan901
par un voyageur de San Diego
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Franklin Rivera , Gestion de l’hôtel
Dear Ricardo, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience with us. At San Juan 901 we believe in creating unique and wonderful experiences for our guests to enjoy and we are very delighted to read that you enjoyed staying here almost as much as we enjoyed hosting you.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral ManagerCasa Pelayo San Juan 901 Property#sanjuan901
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Staff very friendly
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Franklin Rivera , Gestion de l’hôtel
Dear Yanelis, Thank you for allowing us to form part of your recent visit to San Juan. Needless to say, it was a pleasure to host you.We greatly appreciate your kind remarks regarding your experience with us. At San Juan 901 we believe in creating unique and wonderful experiences for our guests to enjoy and we are very delighted to read that you enjoyed staying here almost as much as we enjoyed hosting you.Again, thank you for choosing Casa Pelayo and for sharing your experience with the world. We hope to have you back soon and often.Warm Regards, Franklin RiveraGeneral Manager Casa Pelayo San Juan 901 Property#sanjuan901
