Ratings based on 545 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 1, 2024
Comment from Hotel Management
Nov. 3, 2024 by Management, Hotel Management
We really appreciate this lovely review. Welcome back anytime.
by A traveller
Posted Sep. 11, 2024 on Expedia
Good location
Comment from Hotel Management
Sep. 12, 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A traveller from Bronx
Posted Sep. 11, 2024 on Expedia
Comment from Hotel Management
Sep. 11, 2024 by Management, Hotel Management
So glad you enjoyed your stay. Hope you can visit again.
by A traveller from Carson City
Posted Sep. 9, 2024 on Expedia
Staff disinterested and unresponsive.
Comment from Hotel Management
Sep. 10, 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A traveller
Posted Sep. 5, 2024 on Expedia
Breakfast was very good! Easy parking
Comment from Hotel Management
Sep. 6, 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A traveller
Posted Sep. 4, 2024 on Expedia
The staff was my favorite part. We found them all very friendly and helpful. The place is fairly clean, and the bed was comfy. We had a room with a veranda, and it was so beautiful. We liked the breakfast as well. We had fresh orange juice, black coffee, and scrambled eggs every morning before our adventures. The localization is excellent, and even though there is no parking, we never had a problem finding it on the streets.
Comment from Hotel Management
Sep. 6, 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A traveller
Posted Sep. 3, 2024 on Expedia
super convenient and very nice staff
Comment from Hotel Management
Sep. 4, 2024 by Management, Hotel Management
Thanks for visiting us. Hope you can visit again.
by A traveller
Posted Sep. 2, 2024 on Expedia
My stay at Casa Wilson was awesome! I was traveling alone as a female traveler so I wanted to stay somewhere convenient, flexible, and safe and Casa Wilson definitely checks all the boxes. It’s close to the airport, many of the dining options in Condado, as well as a great in between for must-go places like Old San Juan and Museo de Arte de Puerto Rico, as well as others.
The only complaint I have is of the ventilation of the room. I stayed in a room that didn’t seem to have a lot of ventilation which causes the humidity from the shower to form condensation and pockets of mold in areas like the bathroom. The shower situation was also an issue which I think adds to the mold accumulation. Since it was a rainfall showerhead and the shower space has no cut off between the shower and the floor for the rest of the bathroom, water gets everywhere and takes forever to dry in the bathroom. Hopefully, that problem can somehow be remedied.
Overall though, I would say my stay was pretty great! The complimentary/free breakfast was also delicious and pretty filling. Thank you Casa Wilson for everything!
Comment from Hotel Management
Sep. 3, 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A traveller
Posted Aug. 30, 2024 on Expedia
I really enjoyed our stay at Casa Wilson Inn. Super easy check in/out. The bed was comfortable. The breakfast was good and made to order. The staff served breakfast to your table. The hotel was quiet. The pool was warm and relaxing. The staff was helpful and resourceful.
Comment from Hotel Management
Aug. 30, 2024 by Management, Hotel Management
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
by A traveller
Posted Aug. 28, 2024
Relaxing environment. Small, cozy a just lovely.
Comment from Hotel Management
Aug. 28, 2024 by Management, Hotel Management
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
