Note fondée sur 1 007 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 nov. 2022 sur Expedia
par un voyageur
Publié le 24 août 2024 sur Expedia
Pricy but beautiful
Commentaires de Gestion de l’hôtel
26 août 2024 par Juan C, Gestion de l’hôtel
Thank you for your review. We appreciate your acknowledgment of our beautiful hotel and our commitment to providing the best service possible. We understand that our pricing reflects the quality and experience we aim to offer, and we’re grateful for your understanding.We hope to have the pleasure of welcoming you back in the future.
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Juan C., Gestion de l’hôtel
We’re sorry to see your 1 out of 5 review and that your experience with us didn’t meet your expectations. Clearly, something went wrong during your stay, and we regret that we didn’t have the opportunity to address it while you were here.Although you didn’t provide specific feedback on Expedia, we would greatly appreciate it if you could share more details. Your input is valuable, and it will help us improve our services for future guests.Thank you for your time, and we hope to hear from you soon.
par un voyageur
Publié le 23 août 2024 sur Expedia
It was beautiful
Commentaires de Gestion de l’hôtel
23 août 2024 par Juan C., Gestion de l’hôtel
Thank you for your amazing words! We hope to welcome to welcome you back!
par un voyageur
Publié le 23 août 2024 sur Expedia
People were kind
Commentaires de Gestion de l’hôtel
23 août 2024 par Juan C., Gestion de l’hôtel
Thank you for your kind words and for choosing to stay with us. We take great pride in our Puerto Rican hospitality and are thrilled to hear that it made your stay special. We look forward to welcoming you back soon!
par un voyageur
Publié le 22 août 2024 sur Expedia
Very beautiful resort inspired property!
Commentaires de Gestion de l’hôtel
22 août 2024 par Juan C., Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you found our resort-inspired property beautiful. Welcome back, and we look forward to making your stay even more enjoyable this time!
par un voyageur de Bronx
Publié le 21 août 2024 sur Expedia
The staff was amazing.
The restaurant on the property was 5 Star.
Shopping in the area excellent.
Translation available 24 Hrs.
Overall i will be coming back and referring to friends and family...
Commentaires de Gestion de l’hôtel
22 août 2024 par Juan C., Gestion de l’hôtel
Thank you for your wonderful feedback! We're delighted to hear that our staff, restaurant, and the shopping in the area exceeded your expectations. It's fantastic to know that you found our 24-hour bilingual staff helpful. We're thrilled you'll be returning and recommending us to your friends and family. We can't wait to welcome you back for another exceptional stay!
par un voyageur
Publié le 21 août 2024 sur Expedia
Awesome boutique hotel! Beautiful ocean view rooms. And adults only!
Commentaires de Gestion de l’hôtel
22 août 2024 par Juan C., Gestion de l’hôtel
Thank you for your review! We're thrilled that you enjoyed the adult vibe of our boutique hotel. It's great to hear you loved the beautiful ocean view rooms and the adults-only experience. We look forward to welcoming you back for another relaxing stay!
par un voyageur de Bethlehem
Publié le 21 août 2024 sur Expedia
Room had a broken glass already there. Sheets had some stains before our first night sleeping in
Commentaires de Gestion de l’hôtel
22 août 2024 par Juan C., Gestion de l’hôtel
I’m truly sorry to hear about the issues you encountered with your room. This is not the experience we want for our guests, and I apologize for the inconvenience caused. Please know that we take your feedback seriously, and we’ll address these concerns immediately. We hope to have the opportunity to make it up to you during your next stay and provide you with the exceptional experience you deserve.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Betsy, Gestion de l’hôtel
Hola Aaron:Thank you for being our guest.Looks like we fell one step short of a five. We'd love to hear more about your stay.
