Note fondée sur 807 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Magnifique
Publié le 30 nov. 2020 sur HotelsLa chambre est incroyable
Douche et toilette avec le bruit des oiseaux
Adapte pour un séjour romantique
Commentaires de Gestion de l’hôtel
30 nov. 2020 par Stephan, Gestion de l’hôtel
Merci
par un voyageur
Publié le 22 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
23 févr. 2020 par Stephan, Gestion de l’hôtel
Thank you!
par jasmyne
Publié le 13 déc. 2017 sur Hotels
J'aurais voulue extensionner mon séjour, cet endroit est vraiment magique
Commentaires de Gestion de l’hôtel
15 déc. 2017 par Sylvia, Gestion de l’hôtel
Jasmyne, Merci infiniment pour votre visite!
par Mélissa de Martinique
Un havre de paix
Publié le 31 août 2015 sur HotelsNous avons atterri à dreamcatcher après une mésaventure où nous avions choisi un logement qui ne correspondait pas à nos attentes.Mais arrivé a dreamcatcher ça a été le coup de cœur. En effet, ce petit havre de paix nous a vraiment réconcilié avec San Juan. C'est un endroit calme et apaisant avec une décoration vraiment atypique qui reflète "une zen attitude". Les alentours sont vraiment sécurisés et la plage a proximité. De plus, nous y avons découvert grâce au chef, une cuisine végétalienne vraiment délicieux et savoureuse. Ce fut un réel plaisir d'y séjourner.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par The Dream Team , Gestion de l’hôtel
Dear Jose, thanks for your review, we are glad to know you enjoyed your stay with us. We loved hosting you.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Thank you for connecting us with a great tour guide like Gio. His tour experience was amazing.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Dream Team , Gestion de l’hôtel
Dear Besjon, thanks for your review, we are so glad to know you enjoyed your stay with us and enjoyed your tour with Gio. We loved hosting you.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
I liked how quiet and clean it was. The only this I did like was the mosquitos outside in the bathroom area
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Relations, Gestion de l’hôtel
Dear Keona, thank you for your feedback! We're happy to hear that you appreciated the quiet and cleanliness of the hotel. We understand the challenge posed by the mosquitos and do our best to minimize them by fumigating bi-weekly. However, due to the tropical environment of the island, it can be difficult to eliminate them completely. We appreciate your understanding and hope to welcome you back for another relaxing stay!
par un voyageur
Publié le 30 août 2024 sur Expedia
The people (and the cats) are so nice and accommodating. Breakfast is absolutely delicious. The Coqui can get a little loud at night, but the place itself is very quiet and calming.
Commentaires de Gestion de l’hôtel
31 août 2024 par The Dream Team , Gestion de l’hôtel
Dear Leilani, thank you for sharing your experience! We're delighted to hear that you enjoyed your stay and found our staff to be welcoming. It's wonderful that you appreciated our breakfast offerings as well. Your feedback is valuable to us as we strive to provide the best possible experience for our guests. We hope you'll consider staying with us again on your next visit to the area.
par un voyageur
Publié le 29 août 2024 sur Expedia
Miguel was a wonderful host, would go back there for the experience again. Miguel deserves a raise!!!!
Commentaires de Gestion de l’hôtel
29 août 2024 par The Dream Team, Gestion de l’hôtel
Dear Nalaisha, thank you for the great review! We are glad to hear you enjoyed your stay with us and that our team was able to assist you. We loved hosting you and we hope to welcome you back soon for another visit!
par un voyageur de East Elmhurst
Publié le 26 août 2024 sur Expedia
To be honest, I did not fully understand that the room I booked was going to look the way it did until I walked in - the bathroom and shower are located outside in a space I can only describe as a "mini-jungle" and the bedroom is a room with AC. I wouldn't have minded the separation of rooms if I didn't get bitten alive by mosquitoes each time I stepped out to the bathroom/shower. It's a great idea in theory (an outdoorsy shower/bathroom) but in actuality, it wasn't my cup of tea. I am glad it was only for one night!
Other than that, the place itself had great bohemian vibes and great customer service - they came to my room to fix a lightbulb that wasn't working. They offer breakfast for an additional cost but they do provide you with beach towels and lend you beach chairs.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Relations, Gestion de l’hôtel
Dear Jessica, thank you for your detailed feedback. We’re glad you enjoyed the bohemian vibes and our customer service. We apologize if the outdoor bathroom setup was not what you expected. When booking our "Run of House" option, specific rooms or categories are not guaranteed, but all rooms do come with private, en-suite bathrooms. As shown in our photos and description, some of our rooms have an outdoor, yet private bathroom, which many guests appreciate, though we understand it might not suit everyone's taste.Regarding the mosquitoes, we do fumigate bi-weekly, but the tropical environment of the island makes it challenging to eliminate them entirely. We would have been happy to move you to a different room if one was available. Thank you again for your feedback, and we hope to have the opportunity to welcome you back!
