Fairmont El San Juan Villa Experience

5.0 star property
5-star luxury hotel near Isla Verde Beach, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont El San Juan Villa Experience

4 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers
4 bars/lounges, poolside bar, beach bar
Balcony view
On the beach, white sand, beach cabanas, beach towels
Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
6063 Isla Verde Avenue, Carolina, 979
  • Isla Verde Beach
    1 min walk
  • Pine Grove Beach
    8 min walk
  • Carolina Beach
    10 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.)
    13 min walk

Similar properties

About the area

Carolina

On the beach.With a stay at this Isla Verde hotel, you'll be within half a mile (1 km) of Isla Verde Beach and 6 miles (10 km) of The Mall of San Juan. Jose Miguel Agrelot Coliseum and Plaza las Americas are also within 6 miles (10 km).

What's nearby

  • Isla Verde Beach - 1 min walk
  • Carolina Beach - 10 min walk
  • Jose Miguel Agrelot Coliseum - 8 min drive
  • Plaza las Americas - 9 min drive
  • Port of San Juan - 10 min drive

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪24 Market Place - ‬4 min walk
  • ‪La Bodeguita - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk

About this property

Fairmont El San Juan Villa Experience

5-star luxury hotel near Isla Verde Beach, connected to a shopping center
Lie back and work on your tan with relaxing beach amenities like free beach club on site and cabanas (surcharge). At Fairmont El San Juan Villa Experience you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a fitness center, a garden, and a terrace. For a fee, parking is available.

This 5-star Carolina hotel is smoke free.

  • 83 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 1958
  • Casino
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Fairmont El San Juan Villa Experience offers 83 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Well & Being. Services include facials, body wraps, and body scrubs. The spa is open daily.

Languages

English, French, Hindi, Italian, Russian, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (USD 25 per day)
  • Secured uncovered valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 35 for adults and USD 18 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Art gallery
  • Basketball
  • Designer stores
  • Fitness center
  • Free beach club
  • Full-service spa
  • Shopping mall
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 21 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
  • Uncovered self parking fee: USD 25 per day
  • Uncovered valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina

Fairmont El San Juan Villa Experience Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 53 out of 103 reviews" "
Rating 8 - Good. 14 out of 103 reviews" "
Rating 6 - Okay. 8 out of 103 reviews" "
Rating 4 - Poor. 8 out of 103 reviews" "
Rating 2 - Terrible. 20 out of 103 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alexander Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Stayed 5 nights in Aug 2024

6/10 Okay

Soraya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We booked 2 rooms and were extremely excited until we arrived. Not only was the check in process painfully slow, they stated they had an issue with one of the rooms we reserved and placed us in another room the first night; we had to switch over on day two. The second room had substantial water damage that hadn’t been repaired. Breakfast was great! Probably one of the best things of our stay and everything was close by.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and loved the easy access to the beach and the villas was great!
Stayed 3 nights in Aug 2024

10/10 Excellent

Julissa

Stayed 5 nights in Aug 2024

10/10 Excellent

ERIQUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Stayed 4 nights in Jul 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were lucky to have been upgrades to a very nice (huge) villa, at no extra charge. Rooms were clean for the most part. Location on the beach was AMAZING!!! And they had huge lawn chairs and umbrellas available right on the water. Perfect beach front to enjoy the ocean! Food and drinks are very spendy. But there are good, fair priced meal options within walking distance. Beautiful resort overall!
Stayed 3 nights in Jul 2024

10/10 Excellent

Yaryzeidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Aishwarya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinky room
it was not good. the room was very stinky. even after requesting for a room chnage, they managed by spraying room freshner. there were lot of fruit flies. there was water leaking in the toilet. it was not worth the money
Stayed 3 nights in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing!!
Stayed 2 nights in May 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good and the evening entertainment was also pleasurable.
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Kawana

Stayed 3 nights in Apr 2024

6/10 Okay

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a king room and were given a queen which was pretty difficult as my husband is over 6ft and was very small end. The room had a lot of issues safe broken patio door didn’t lock so lots of small bugs in room. First night an alarm went off in the fridge at 5am so we had to unplug tried calling reception to assist no answer went to the signature experience and they did sort it out besides the king bed issue - staff overall very friendly. Nice hotel and good location
Stayed 3 nights in Apr 2024

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Apr 2024

10/10 Excellent

IVY

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pools and very nice and helpful staff! Loved our stay!
Stayed 4 nights in Mar 2024

10/10 Excellent

Brunella

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! They accidently overbooked our villa but managed to get us an upgrade and wsived the resort fees for the inconvenience. House keeping came at least 3 times a day to refresh towels, leave waters and make the beds. The resort gives you two reusable water bottles and since we stayed in the villa we got a tote bag, waterproof phone pouch and sunglasses. Tons of amenitites, anf very family friendly. We wished we had stayed longer. We will be back!
Stayed 3 nights in Mar 2024

8/10 Good

YAVE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge not helpful and front desk same. The rest of the staff very nice.
Stayed 4 nights in Mar 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 3 nights in Feb 2024

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything a dream resort could want. Great pool area, fantastic beach & excellent wait staff in the pool area. Meat Market steak house served one of the best steaks I have ever eaten. Might be out of some people’s budget, but if you can afford it, it’s worth it. Added bonus, 5 minutes from the airport.
Stayed 4 nights in Jan 2024