Note fondée sur 315 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Satisfaisant
Publié le 5 avr. 2022 sur HotelsBeaucoup de bruit
Eau à peine tiède
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Front Desk HPV, Gestion de l’hôtel
Thank you for choosing us. We are happy you enjoyed your stay!
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Alex is a GEM and made sure my daughter and I were well taken care of during our stay. I rented the beautiful penthouse suite. Very nice, but certainly some things not working/falling apart, but it was minimal compared to some hotels in San Juan. Was a very pleasant stay, close to Old San Juan and the ports. Please put a big mirror in the penthouse suite! We ladies need that when we are getting ready to go out 😅
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Front Desk HPV, Gestion de l’hôtel
Thank you very much!
par un voyageur
Publié le 18 oct. 2024 sur Expedia
It was a really nice place, staff was amazing and everything was clean and convenient spot. The only thing was parking was a little iffy. Thank you
Commentaires de Gestion de l’hôtel
19 oct. 2024 par JOSEPH SALAS - Front Desk HPV, Gestion de l’hôtel
Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay and found our staff amazing, as well as our location convenient. We appreciate your feedback regarding the parking and will certainly take it into consideration as we strive to improve our services. If you have any further suggestions or recommendations, they are always welcome.
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Property was smaller than expected but the staff was great, assisted us with places to go, restaurants and attractions. It’s walking distance to restaurants and night entertainment, Hotel was very clean, the only regret was the restaurant on property was being renovated 😔 other than that we enjoyed our stay and would stay there again
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Front Desk HPV, Gestion de l’hôtel
Thank you for staying with us! it was a pleasure making your stay a great one.
par un voyageur
Fabulous!!
Publié le 15 oct. 2024 sur HotelsNice place. Clean very modern. I wish the kitchen had a dish drainer and maybe a full length mirror for the bedroom. Free parking .We walked to Old San Juan one day and they had a hotel shuttle that picked us up. Would stay here again.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Front Desk HPV, Gestion de l’hôtel
We are happy that you enjoyed your stay!Thank you for staying with us and it was our pleasure making your stay a pleasant one.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
We enjoyed our stay.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Front Desk HPV, Gestion de l’hôtel
thank you for your feedback!!We are happy you ejoyed your stay.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Front Desk HPV, Gestion de l’hôtel
Thank you so much with your review!We hope you enjoyed your stay with us,as well as the 20% discount on our rooftop stakehouse as well as the free Prosecco Bottle and transportation to Old San Juan.Best Regards
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The area surround the Hotel is ugly
pehaps plating more trees and flowers
Commentaires de Gestion de l’hôtel
30 sept. 2024 par JOSEPH SALAS - Front Desk HPV, Gestion de l’hôtel
Thank you for choosing to stay with us and for your wonderful 5-star review. We truly appreciate your feedback regarding the surrounding area. We understand the importance of a beautiful environment and are actively considering ways to enhance the landscape with more trees and flowers. Your insights are invaluable to us as we strive to improve our guests' experience. We hope to welcome you back in the future, and we’re committed to making your next stay even more enjoyable.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par JOSEPH SALAS - Front Desk HPV, Gestion de l’hôtel
Thank you so much for choosing to stay with us and for leaving such a wonderful 5 out of 5 review! We’re thrilled to hear that you had a great experience.Your feedback is invaluable to us, and we’re always looking for ways to improve. If there’s anything specific you think we could do better or if you have suggestions for your next visit, please don’t hesitate to let us know.We hope to welcome you back soon!
