Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
5,0 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Very unique property.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Giulliana, Gestion de l’hôtel
Dear Lisha, thank you so much for your great review! We look forward to hosting you again soon!
par un voyageur
Publié le 19 août 2024 sur Expedia
Our stay was wonderful! The first day we were relocated due to issues with the power because of the storm. The only downside was that the bedrooms’ AC units did not work properly during our time there, but there were fans. Beautiful affordable place. Every corner is picture perfect!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Relations, Gestion de l’hôtel
Dear Manuel, thank you so much for your kind words and for choosing to stay with us! We're glad to hear that you enjoyed the beauty and affordability of the property, and we appreciate your patience with the relocation on the first day due to the storm. We're truly sorry to hear about the AC units in the bedrooms not working as expected during your stay. Our team is available 24/7, and had we known about the issue, we would have sent our maintenance team to address it right away. We always strive to make sure our guests have a comfortable experience and appreciate your feedback. We hope to welcome you back in the future!
par un voyageur
Publié le 7 août 2024 sur Expedia
Great location, by the beach. Charging for an extra hour needed to checkout is something I did not foresee happening as our experience through PR with our stays allowed us to stay for longer at no charge. I think is a bit inconsiderate as we had our flights rescheduled and shared that. Other than that, beautiful place, and great communications with the host.
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Relations, Gestion de l’hôtel
Dear Eduay, thank you for your review and for highlighting the great location and positive communication you experienced. We’re glad you enjoyed your stay.Regarding the late checkout, our policy states that checkout is at 11 am, but we do offer a later checkout at 12 pm or 1 pm for a modest additional fee. We understand that travel plans can change unexpectedly, and we always aim to be as accommodating as possible. While we must adhere to our policy to ensure smooth operations, we do offer guests the option to leave their packed bags in the unit until 1 pm, or at our partner hotel nearby for as long as needed, free of charge.We appreciate your understanding and hope to welcome you back in the future.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par The Dream Team , Gestion de l’hôtel
Dear Tania, thank you for this 5-star review! We are glad to hear you enjoyed your stay with us. We would love to welcome you back shortly!
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Such a cute hotel- would recommend. Bars, restaurants, stores all walking distance. There’s also a beach super close (probably like 5 minute walk) overall 10/10
Commentaires de Gestion de l’hôtel
22 juill. 2024 par The Dream Team, Gestion de l’hôtel
Dear Carolina, we are delighted to hear you enjoyed our property and its location. Thank you for taking the time to share your experience and for the five stars! We are looking forward to hosting you again soon!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Such a beautiful place! It was easy to access, wonderfully decorated, and perfect for our group. Would book again!
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Laura, thank you for your lovely review! We're thrilled to hear you found our place beautiful, easily accessible, and perfect for your group. We look forward to welcoming you back!
par un voyageur
Publié le 10 juill. 2024 sur Expedia
It was an amazing stay! Will be staying again. Only thing I would say is the AC units may need a little cleaning but other than that it is gorgeous, the area is amazing. Walking distance to everything, and extremely safe!
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Eliajalyn, thank you for your fantastic review! We're delighted to hear that you had an amazing stay and plan to return. We appreciate your feedback about the AC units and will ensure they receive the necessary attention. We're glad you enjoyed the gorgeous property, the wonderful area, and its convenient and safe location. We look forward to welcoming you back soon!
par un voyageur de las vegas
Publié le 9 juill. 2024 sur Expedia
Location was excellent. Beach and restaurants walking distance !
Commentaires de Gestion de l’hôtel
12 juill. 2024 par The Dream Team , Gestion de l’hôtel
Dear Karla, we are happy to know you loved our location. We understand how important the location is when you are on vacation, and that is why it is a top priority for all DW's properties. Thank you for this 5-star review. We would love to welcome you back soon!
par un voyageur
Perfect Getaway
Publié le 6 juill. 2024 sur HotelsOutstanding. Quiet, close to literally everything, and the most hospitable staff. 11/10 and can't wait to come back.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par The Dream Team, Gestion de l’hôtel
Dear Dreamer, thank you for the incredible review! We are more than happy to hear you had an outstanding stay with us and we're looking forward to your next visit!
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par The Dream Team , Gestion de l’hôtel
Dear Denisia, thank you for taking the time to share about your stay at MOOD HAUS by DW. We would love to host you again soon.
