Note fondée sur 260 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 déc. 2018 sur Expedia
Très bien situé. Très propre. Un peu bruyant car les corridors sont très écho.
Commentaires de Gestion de l’hôtel
10 janv. 2019 par MS, Gestion de l’hôtel
Thank you for your feedback!
Recommandé
pour Escapade avec des amispar un voyageur
Publié le 12 févr. 2018 sur Hotels
Mur extrêmement fin ! Par contre, très bonne accueil.
par Not Provided de Quebec
Publié le 9 déc. 2015 sur Hotels
Hotel with perfect location in Old San Juan but the price we paid (110$) was way too expensive for the room we had.
Room with no windows, walls as thick as paper (with a family probably leaving on the same floor and all the other guests = a lot of noise!), TV not working (no channels), old furniture that could be refreshed...
Friendly service though...
par un voyageur
Publié le 30 mai 2023 sur Hotels
O Hotel é muito bem localizado , fica na zona mais central da old San Juan perto de todos pontos principais.Hotel limpo e com decoração muito bonita,
Pontos negativos da hopedagem: a rua estava com obras e ai o taxi não chega ate a porta do hotel, temos que andar bastante com as malas, o hotel não tem elevador e o unico funcionario que tinha no hotel não ajudou com as malas ,tive que subi as escadas com as malas sozinha, na chegada fiquei um pouco receosa pq demorou para abrir a porta , cheguei as 15 horas e estava tudo fechado. O funcionario não era solicito, não procurava ajudar nas informações , em nada.
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Management, Gestion de l’hôtel
Thank you for sharing your experience with us. Pardon the street project this week. It is all back to normal in our street right now. As for the employee, it was taken to management for corrective action. Thank you for staying with us, we look forward to seeing you again to experience Old San Juan to the fullest upon completion of the streets project this year.
par un voyageur
Publié le 5 mai 2023 sur Expedia
Perfecto localidad en el Viejo San Juan. Limpio y lindo
Commentaires de Gestion de l’hôtel
12 mai 2023 par Management, Gestion de l’hôtel
Gracias, por compartir su experiencia con nosotros. Vuelva pronto!
par un voyageur
Publié le 5 mai 2023 sur Expedia
Overall the place is nice looking, secure and clean. I was unsure about the reservation because I never got a confirmation from the hotel. Bed was very uncomfortable, my room was under a staircase and I could hear people going up and down the stairs. What I like of this hotel is that is very secure, you can only access to the hotel with a code. The location is very conveniente, it’s in the middle of old San Juan, restaurants and attractions were at walking distance.
Commentaires de Gestion de l’hôtel
6 mai 2023 par Management, Gestion de l’hôtel
Thank you so much for your kind words, Selene. We really appreciate you taking the time to share your experience with us.
par un voyageur
Publié le 1 mai 2023 sur Expedia
Front desk was always closed. No coffee.
Commentaires de Gestion de l’hôtel
4 mai 2023 par Management, Gestion de l’hôtel
Thank you for the review.
par un voyageur
Publié le 10 avr. 2023 sur Expedia
I LOVED EVERYTHING ABOUT THE PROPERTY. IT IS VERY QUIET, EXTREMELY CLEAN AND ULTRA SAFE. THE STAFF IS VERY FRIENDLY, PROFESSIONAL AND POLITE. THE AREA IS SAFE AS WELL AND EVERYTHING IS STEPS AWAY. PHARMACY, CLOTHING STORES, THE CATHEDRAL, MANY CHURCHES, SUPERMARKETS, THE FORTRESS, BARS, RESTAURANTS ................YOU NAME IT ! THIS IS THE ONLY HOTEL, I'VE BEEN STAYING EVERY TIME I VISIT MY OLD SAN JUAN BECAUSE, I TRAVEL ALONE AND THIS HIDDEN JEWEL HAS EVERY THING I NEED !!!!!!
Commentaires de Gestion de l’hôtel
10 avr. 2023 par Management, Gestion de l’hôtel
Thanks so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We hope to see you again soon!
par un voyageur
Very hard to find. Very confusing name.
Publié le 2 avr. 2023 sur HotelsCommentaires de Gestion de l’hôtel
5 avr. 2023 par Management, Gestion de l’hôtel
Thanks!
par un voyageur
Publié le 2 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 avr. 2023 par Management, Gestion de l’hôtel
“Thank you for your review.
