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Residence Inn by Marriott San Juan Isla Verde

3.5 star property
3.5-star eco-certified hotel near Carolina Beach

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Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
Terrace/patio
Point of interest
2 outdoor pools, sun loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪2 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min walk‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

About the area

Carolina

Heart of Carolina.With a stay at this Isla Verde hotel, you'll be within half a mile (1 km) of Carolina Beach and 6 miles (10 km) of Jose Miguel Agrelot Coliseum. Casino del Mar at La Concha Resort and Condado Beach are also within 6 miles (10 km).

What's nearby

  • Isla Verde Beach - 2 min walk - 0.2 km
  • Carolina Beach - 9 min walk - 0.8 km
  • Casino del Mar at La Concha Resort - 7 min drive - 6.9 km
  • Jose Miguel Agrelot Coliseum - 7 min drive - 6.5 km
  • Condado Beach - 8 min drive - 8.4 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Metropol - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪La Bodeguita - ‬4 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

3.5-star eco-certified hotel near Carolina Beach
Residence Inn by Marriott San Juan Isla Verde offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. The eco-certified Residence Inn by Marriott San Juan Isla Verde also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This 3.5-star Carolina hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 9 levels
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1278 out of 1958 reviews
Rating 8 - Good. 363 out of 1958 reviews
Rating 6 - Okay. 182 out of 1958 reviews
Rating 4 - Poor. 72 out of 1958 reviews
Rating 2 - Terrible. 63 out of 1958 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a 5-10 min walk to the beach which I loved. Lots of food option near including 24hr CVS. The kitchen in the room was a plus. Overall property was nice but just a little worn down (ex. Sofas in room, lobby and outside lounge area). Free buffets breakfast was not good only pork options which we couldn’t eat as Muslims and my husband wasn’t allowed to bring me any food to the room, we had our 3 month old asleep in the room so we both couldn’t go.
Stayed 4 nights in Feb 2025

2/10 Terrible

LUCILE, MADISON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a system glitch and my reservation was booked for 2/7-2/8 instead of 3/7-3/8 and hotel refused to allow a correction.
Stayed 1 night in Feb 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent in both the bar/restaurant area, but especially Mariselle (spelling?) at the front desk… she is a real asset!

6/10 Okay

vibeke, BROOKLYN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff need customer service training
Stayed 1 night in Jan 2025

6/10 Okay

vibeke, BROOKLYN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff require customer service training
Stayed 1 night in Jan 2025

4/10 Poor

vibeke, BROOKLYN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pool was great as I went with my 3 year and husband. Pool bar and food was good. Room during my first stay on Jan2-3 was really nice. Room when I checked on Jan 6-7 was not good. They need to take that room off line and make the proper corrections to the bathroom shower area. Front desk person at Check in and check lacked self awareness and provided poor customer service. Frankly all the front desk staff have flat affect and were not friendly or welcoming. The hotel management departments needs to take the entire front desk team to a retreat and provide in-depth training on cultural competence and proper techniques on hospitality

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. It was a close walk to a lot of restaurants and beach access. Is it paradise? No. Is it clean, pretty, and centrally located? Yes. It's a great family hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible odor - do NOT recommend
I would NOT recommend this hotel. The smell is unbearable. There is a strong, musty odor throughout the hotel. To mask the musty odor, the hotel places large, plastic air fresheners in the air vents. The room air conditioning is not adjustable. Meaning, you cannot turn off the flow of air, and therefore, cannot diminish the air freshener smell. The smell was so strong our first night, I woke up sick and felt as though I could taste the bubble gum like smell in my mouth. We requested to switch rooms the next day. The hotel was very accommodating. However, the next room was just as bad. A very strong musty odor and room freshener scent. All of our clothes, bags and suitcases have a terrible musty odor from our 3-night stay. We had to wash all of our clothes to remove the smell and threw out some of our luggage bags. This completely ruined our stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Julio Cesar

Stayed 7 nights in Dec 2024

2/10 Terrible

Tyrone

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room smelled like mold and found black mold on the walls
Stayed 6 nights in Dec 2024

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walkable area
Stayed 5 nights in Jan 2025

8/10 Good

Inga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, friendly stuff, cute outside bar, pool area. The big minus is the smell in the room: moldy and stinky
Stayed 4 nights in Jan 2025

2/10 Terrible

Ika Rafaeli

Disliked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Deirdre

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Vuk, Key West

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
The room smells mold. The staff are rude sometimes. The food in the hotel is terrible and super expensive. But rooms are very clean. Bravo to housekeeper team.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sarma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, spacious rooms. Brand new construction. Pool area, bar, restaurant all are top notch. Highly recommend.
Stayed 5 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

noelia

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended at all
Too expensive for the service and the condition of the hotel. This is a $100 hotel not a $364. We had a really bad experience in the reception. We got a room with AC and TV problems, we reported it and nothing has been done during one day. Breakfast was a mess. Really poor variety, people fighting for a piece of bread.. chaos. Hotel Has 3 years and look like having at liest 10. I will not recommend it and will not return.
Stayed 4 nights in Dec 2024

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the hotel. The rooms are very spacious. The people who work there are very friendly. It is very close to the airport and it is very easy to go out for a walk in the surrounding areas.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 6 nights in Dec 2024

2/10 Terrible

Fransuas

Stayed 1 night in Dec 2024

10/10 Excellent

KARLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024