Note fondée sur 1 316 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 avr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Customer Service, Gestion de l’hôtel
Daniel, thank you for sharing your experience at Residence Inn by Marriott San Juan Isla Verde. We are thrilled to know that you found your stay satisfactory and hope you'll choose to visit us again in the future.
par un voyageur de HAMPTON
Publié le 27 déc. 2024
Property very nice. The breakfast could have been better
Commentaires de Gestion de l’hôtel
28 déc. 2024 par Customer Service, Gestion de l’hôtel
Linda, thank you for staying with us at Residence Inn by Marriott San Juan Isla Verde. We are delighted to hear you found the property to be very nice. Your feedback on breakfast is valued, and we're always looking for ways to enhance our offerings. We hope to see you again soon!
par un voyageur de STJOHN
Publié le 7 nov. 2024
Great
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Customer Service, Gestion de l’hôtel
KIRTON, it's wonderful to hear you had a great time at Residence Inn by Marriott San Juan Isla Verde. We're looking forward to welcoming you back soon!
par un voyageur
Publié le 4 nov. 2024
This hotels needs maintenance and renovation. The central a/c unit has mold and pumps contaminated air through the ducts so the hotel smells like a high school foot locker. It was so bad my gf and I left 1 day in and got an Airbnb. Also, they have a $200 deposit and $40 a day they charge for food and beverage which you don't get back. Parking is $20 a day. We wasted $1000 on this hotel since we couldn't get a refund. STAY AWAY!!
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Customer Service, Gestion de l’hôtel
Meredith, it is disappointing to hear that your experience did not meet expectations. The comfort and satisfaction of guests are important, and concerns like yours are noted for future improvement. Deposit requirements and parking fees are in place to ensure added amenities and services during stays. Thank you for your feedback, and it's hoped that future accommodations are more aligned with your preferences.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
love the hosting at this hotel.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Customer Service, Gestion de l’hôtel
Samuel, we’re delighted you loved your experience at Residence Inn by Marriott San Juan Isla Verde. Our team members take pride in making your stay special. Looking forward to welcoming you back!
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Customer Service, Gestion de l’hôtel
Ana, thank you for staying with us at Residence Inn by Marriott San Juan Isla Verde. We’re delighted to see such a positive rating and hope to welcome you back soon!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
My husband and I stay for our honeymoon. The service was mind blowing. Staff were kind and helpful. They treat us with Breakfast every morning.we use the pool and gym during our stay. We enjoy the kids and Adult pool. I like how the beach is 7 minutes away. We had a great service overall.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Customer Service, Gestion de l’hôtel
Jean, congratulations on your honeymoon! We are thrilled you enjoyed your stay at Residence Inn by Marriott San Juan Isla Verde. It’s wonderful to hear that you appreciated the breakfast, pools, and the convenient beach access. Our team members are glad to have made your stay special. We look forward to your return visit.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Customer Service, Gestion de l’hôtel
Carla, we are thrilled you enjoyed your stay at Residence Inn by Marriott San Juan Isla Verde. We hope to welcome you back soon!
par un voyageur de Kearny
Publié le 2 oct. 2024 sur Expedia
Very convenient, different choices to eat, beach is 5 min walk.. safe area too.. and the best thing, is a 7 min drive from the airport….
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Customer Service, Gestion de l’hôtel
Analia, we're delighted you loved your experience at Residence Inn by Marriott San Juan Isla Verde. It's wonderful to know you found the location so convenient with various dining options and proximity to the beach and airport. We hope to welcome you back soon!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Rooms are modern and clean. Very nice staff. Breakfast included so that was a plus. It is close to a lot of restaurants and beaches, malls etc. I enjoyed my stay.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Customer Service, Gestion de l’hôtel
Kesha, we are thrilled you enjoyed your stay at Residence Inn by Marriott San Juan Isla Verde. It's wonderful that the modern rooms, hospitable team members, and convenient location made a positive impression. We hope to welcome you back soon!
