Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
3,8 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 févr. 2024 sur Hotels
The rooms are beautiful and spacious, made in wood, the hotel employees are nice, the manager didn’t want to allow us a late check out until 3pm, even though the hotel was almost empty and asked us to pay 50% of the price .. not cool
Commentaires de Gestion de l’hôtel
7 févr. 2024 par ืีัReservation Team, Gestion de l’hôtel
Thank you for your comment. We must collect a late check-out fee as a property rule. Hope you have a better understanding of your stay. Thank you.
par un voyageur de OZONE PARK
Publié le 7 août 2024 sur Expedia
This place was amazing. The construction using Teak was beautiful. The staff also were some of the best. The food was delicious. I had no complaints about this place. I would definitely recommend and would definitely come back!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par nuy, Gestion de l’hôtel
You're Welcome.
par un voyageur
Publié le 6 juin 2024
Loved staying at the property itself but too inconveniently located - far from Chiang Mai city center
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Love love it but getting to Chiang Mai I felt could’ve been easier
par un voyageur
Publié le 9 févr. 2024 sur Expedia
par un voyageur
Publié le 6 févr. 2024 sur Expedia
The property was small, well outside the city, and it’s nothing walkable or nearby.
The hotel failed to have their promised shuttle service available on time and made us almost miss a flight. They didn’t have much available for breakfast whatsoever. They billed us for a dirty towel, yes a dirty towel. They never replaced our towels in the room that were left out to be replaced and got billed literally minutes before we had to leave. We not only asked for a shuttle prior to arrival and a chefs cooking class 3x but never got a response nor was an answer ready when we arrived. The shuttle service we booked the night before departure was not only not ready, the driver arrived 15min late and ruined our morning. You cannot expect to have any coffee or breakfast before 8:00am. We Couldn’t resolve this as no manager available to escalate or discuss these issues, especially the extra billing for a dirty towel at time of check-out was not acceptable and this wasn’t the first time. Numerous times we were told they could help with requests we made as they had too little staff on site. The room was nice and pool was clean but would not recommend.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par reservation, Gestion de l’hôtel
Thank you for your comments. We will use your comments to improve. Thank you.
par un voyageur
Publié le 13 déc. 2023 sur Expedia
As mentioned in previous reviews, the property is quite far from the city center, but if you don’t mind the commute, it’s a very nice place to stay. The detail in the architecture is pretty remarkable. Would have loved to stay a bit longer. Only gripe was the lack of amenities. The restaurant was closed at 7pm?, so we had to order delivery from grabapp, which was a bit of an inconvenience, but otherwise no complaints. Hotel staff were very friendly.
par un voyageur
Publié le 12 déc. 2023 sur Hotels
par un voyageur
Publié le 20 nov. 2023 sur Expedia
This is by far one of the most beautiful and peaceful hotels I have stayed at. Room was amazing! Staff was incredibly friendly and helpful! I wish it was closer into the city or had a restaurant open for dinner. However don’t let that keep you from staying here!
Commentaires de Gestion de l’hôtel
30 nov. 2023 par ์Nirinda, Gestion de l’hôtel
Dear Value Guest Thank you for choosing to stay with us at Khum Wang nuea Villa and hope you have a very wonderful stay.I hope to see you again next time in Chiang Mai.
par un voyageur
Publié le 11 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2023 par noom, Gestion de l’hôtel
Dear Value GuestThank you and appreciated for your rate score us and hope you have very wonderful stay with us and hope to see you again
