Note fondée sur 895 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mai 2023 sur Expedia
Excellent hôtel en rapport avec le prix
Commentaires de Gestion de l’hôtel
25 mai 2023 par Stephanie, Gestion de l’hôtel
Hello Muriel,It is so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you for being our guest, and we look forward to your next visit.
par un voyageur
Publié le 15 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 mai 2023 par Stephanie, Gestion de l’hôtel
Hello Marc,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
par un voyageur
Publié le 30 juill. 2022 sur Hotels
Rapport qualité prix bon belle piscine et hall d'entrée sympa - par contre nous avons demandé de nettoyer la chambre ce qui n'a pas été fait. Des assiettes sales sont restés un bon moment devant les chambres
par un voyageur de SAN CLEMENTE
Publié le 18 nov. 2024
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Customer Service, Gestion de l’hôtel
Scott, thank you for choosing to stay at Embassy Suites by Hilton San Luis Obispo. We are thrilled to know you enjoyed your time with us. We're looking forward to your next visit.
par un voyageur
Publié le 25 août 2024 sur Expedia
Then center atrium area for breakfast was GREAT. Loved the made to order omelets and lots of other choices.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Kathe,We're delighted to hear that you enjoyed our breakfast offerings, especially the made-to-order omelets. Your feedback is truly appreciated. Our team works hard to provide a variety of choices for our guests to enjoy. Thank you for sharing your positive experience with us, and we hope to welcome you back soon!
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Ambrocio!Thank you for your perfect rating! It’s fantastic to know you had a wonderful stay with us. We strive to make every guest experience exceptional, and your positive feedback confirms we're on the right track. If there's anything specific you enjoyed or anything we can improve, please let us know. Looking forward to your next visit!
par un voyageur
Publié le 21 août 2024 sur Expedia
Good time
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Jaime, Thank you so much for your outstanding 5 out of 5 rating! We are thrilled to hear that you had such a positive experience during your stay with us. Your perfect rating is a testament to our dedicated staff and the quality of service we strive to provide every day. We are delighted that our efforts to create a comfortable and enjoyable environment for our guests have met your expectations. Your feedback is incredibly valuable, and we look forward to welcoming you back for another exceptional stay in the future. Thank you again for choosing our hotel!
par un voyageur
Publié le 21 août 2024 sur Expedia
Front desk gave my name and room number to people who where not invited then went on to lie to my girlfriend about roommates just to verify that we were in the room wouldn’t stay again food and service is trash and people at front desk were very rude and unkind
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Jordan, I’m really sorry to hear about the issues you experienced during your stay. It’s concerning to know that there were problems with privacy and that the service didn’t meet your expectations. This is certainly not the level of service we aim to provide. I assure you that we will address your feedback with our team to ensure such situations are handled better in the future. We hope you might give us another chance to provide a more positive experience.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Vivek, Thank you for taking the time to rate your stay with us. I’m sorry to hear that your experience didn’t meet your expectations. We strive to provide a great stay for all our guests, and I regret that we fell short in your case. If you have any specific feedback or concerns about your stay, please feel free to share them with us. Your input is valuable as it helps us improve our services. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
Perefect
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Terry,We appreciate you taking the time to share your feedback with us. If there is anything else we can assist you with, please feel free to reach out to our management team directly. Thank you for staying with us, and we hope to welcome you back soon.
