Note fondée sur 677 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
93 % des clients le recommandent
4,8 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 31 mai 2022 sur Hotels
4 sur 5
par un voyageur

Publié le 19 oct. 2024 sur Hotels
Very small rooms. No light at the room entrance door, flash light was needed. We han no disturb sign on the door, when we returned there has been service in the room, which is not okay.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Jones G, Gestion de l’hôtel
Hi Mai,Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologise for the inconveniences you encountered, particularly with the room size and the lack of lighting at the entrance. Your comfort is our priority, and I understand how important these details are.I also wish to address the issue with the "Do Not Disturb" sign. This is not the standard we aim to uphold, and I appreciate you bringing it to our attention. We will reinforce our housekeeping protocols to ensure this does not happen again.Thank you for your valuable insights. We hope to have the opportunity to provide you with a more comfortable stay in the future.
4 sur 5
par un voyageur

Quaint & Unique Downtown SLO Hotel!!

Publié le 15 oct. 2024 sur Hotels
Beautiful, boutique hotel in downtown SLO with very small but well decorated rooms. The attached restaurant is amazing and the bar Nightcap is delightful. The staff were not the friendliest, but overall the experience was good!
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Jones G, Gestion de l’hôtel
Hi Becky,Thank you for your review! We're thrilled to hear you enjoyed our boutique hotel and had a great experience at the restaurant and Nightcap bar. We appreciate your feedback about the staff and would like to understand more about your experience. Were there specific interactions that felt less friendly? Your insights are valuable to us as we strive to improve. We hope to welcome you back for another visit soon!
4 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Jones G, Gestion de l’hôtel
Hi Ani,Thank you for your feedback! We're glad to hear you had a lovely stay. Your support is greatly appreciated, and we look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Jones G, Gestion de l’hôtel
Hi Joseph,Thank you for your feedback! We're so pleased to know you had a wonderful stay. Your support means a great deal to us, and we eagerly await the chance to welcome you back soon!
5 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Jones G, Gestion de l’hôtel
Hi Robert,Thank you for your feedback! We're delighted to hear that you enjoyed your stay. Your support is truly appreciated, and we look forward to welcoming you back soon!
3 sur 5
par un voyageur

Granada Bistro Hotel SLO

Publié le 29 sept. 2024 sur Hotels
Staff was very friendly and accommodating communication excellent. Hotel is old and charming many sitting areas and bar. Had an excellent dinner at Granada Bistro ONLY open for dinner Rooms are too small for 2 people. Bed didn’t seem like a queen. Parking is a challenge for a larger car Price is high price for the size of room and bed and no breakfast toilet paper was rough 1 ply.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Jones G, Gestion de l’hôtel
Hi Mona,Thank you for your feedback! We’re pleased to hear you enjoyed the warmth of our staff and your dining experience at Granada Bistro. We sincerely apologise for the issues you encountered with the room size, parking, and amenities. Your input is greatly valued, and we’re committed to making improvements. We hope to have the opportunity to welcome you back in the future!
5 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Jones G, Gestion de l’hôtel
Hi Aileen,Thank you for your review! We’re delighted you had a great stay. Your support is greatly appreciated, and we can’t wait to welcome you back again soon!
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Jones G, Gestion de l’hôtel
Hi Andrea,Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed your stay. Your support means so much to us, and we look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Expedia
Would stay again any time !
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Jones G, Gestion de l’hôtel
Hi Kim,Thank you so much for your fantastic review! I’m thrilled to hear that you had such a great experience and would choose to stay with us again. Your support means the world to our team.We look forward to welcoming you back any time!