Note fondée sur 411 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SAN MATEO
Publié le 7 oct. 2024
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Colette, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing Hotel San Luis Obispo.Best regards,Hotel Management
par un voyageur
SLO Gem!
Publié le 17 août 2024 sur HotelsAnother Amazing Surfrider Foundation accommodation! The staff was friendly and knowledgeable, although the housekeeper didn’t seem to speak Any English, she figured it out. The stay was lovely. They should be more forthcoming about their acceptable dog weight requirements Before booking.
Overall it was a great time and we will be back
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Shanda, Thank you for choosing Hotel San Luis Obispo and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Your additional comments about the rules for the pets are appreciated, and we will share them appropriately. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Best regards,Hotel Management
par un voyageur
Great stay, great views and great vibes.
Publié le 5 août 2024 sur HotelsReally great Hotel with a lot to offer! Went for our Anniversary and we were greeted by friendly valet workers who also offered to take our bags. Front desk was very kind and quick. I will say the elevator moves slow and gets packed around the area so I’d recommend the stairs. We were on the second floor so the stairs were the best option to us. Room was nice and spacious with a small balcony with table and chairs that overlooked the patio area, restaurants, spa and pool. Two things that I hope they can fix are the bed and the TV. Both are outdated so as I found the bed decently comfortable, others might not and the TV is just because I’m used to faster ones. They still work perfectly just slow and that’s a personal issue haha. The restaurants are fantastic I’d recommend both and the roof top bar is great! It gets windy so take a sweater but I found it refreshing. We didn’t experience the spa or the pool and I feel that if you do stay at this lovely hotel, make sure you experience everything otherwise it’s an expensive price for an above average experience. We liked it a lot and possibly stay again but only if we do the spa day and the pool and more drinks otherwise we lose out on the full experience. Still, I’d recommend.
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Sergio, Thank you for selecting us for your anniversary celebrations and for sharing your detailed review of Hotel San Luis Obispo. We are glad you liked our courteous associates at the front desk and for the spacious rooms offering the best sights of San Luis Obispo. We are also thrilled to read that you enjoyed dining at our in-house restaurants and sipping delightful drinks at our bars. Our goal is your enjoyment, so we could not be happier that you had a lovely time at our property. Your constructive comments about the televisions and beds are appreciated, as we value all guest feedback. Your recommendation is appreciated, and we look forward to seeing you and your wife again.Best regards,Hotel Management
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Paid the valet $20 to bring our bags up and they never made it to the room despite the fact that no one was using the valet and the kids looked bored which was the only reason I gave them my bags as I never ever use valet. I ended up going down and getting the bags myself and the boys did look embarrassed. The rooms are expensive but look no better than a comfort Inn. The elevator takes forever so I decided to take the emergency stairwell in the morning with my service dog but the exit door was locked and bc I forgot my key card I was locked in the East stairwell for 30 min as the front desk wouldn’t pick up. Upon being rescued I asked how it was possible that an emergency door would lock from the interior to which I was told if the fire alarm goes off it unlocks. This makes no sense as there are many other emergencies that may necessitate emergency evacuation. What if I hadn’t had my phone ?
The lobby bar is hopping and that’s about all I can say is good about this hotel.
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Crysta, Thank you for taking the time to post your detailed feedback. We aim to deliver a seamless experience so we are truly sorry we did not meet your expectations. Please accept our apologies for the disappointment you had with the room assigned to you and for the wait time for the elevator service. Additionally, we extend our apologies for the concern you had with the emergency exit. We can understand the frustrations you had. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Best regards,Hotel Management
par un voyageur
Publié le 27 juill. 2024 sur Expedia
The staff was accommodating and friendly. The hotel was located in a central part of downtown, close to shopping and great restaurants. The pool was lovely and warm.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Michele, We are so happy you chose Hotel San Luis Obispo for your recent visit to our city. Reading your comments absolutely made our day! Our location is one of our greatest features, so thank you for pointing that out for future travelers. We are also pleased to know you our friendly associates took great care of you. We hope to welcome you back very soon. Best regards,Hotel Management
par un voyageur
Publié le 22 juill. 2024 sur Expedia
This hotel was sort of a splurge for me, but entirely worth it. I was greeted by a friendly efficient person on check-in. My room was lovely and clean. They checked in twice a day to tidy up and turn the room down in the evening, I love that there was a Nespresso machine and a small refrigerator. The Hotel had a well appointed, clean gym, A wonderful pool, a bar and restaurant. Also a small latte stand with baked goods on the go. Its location is magnificent – – easy walking to downtown San Luis Obispo. I would certainly not hesitate to stay again or recommend this property to friends.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Lisa, We are pleased that you enjoyed a fulfilling stay at Hotel San Luis Obispo. Thank you for your generous comments regarding our associates, devotion to excellence, and amenities. We are excited to share your kind remarks with our team, as they are committed to enhancing each guests' visit with exceptional service. Your recognition of their dedication will make their day! It was a pleasure to know you could take advantage of the swimming pool and the fitness center. Thank you for being our guest, and we look forward to seeing you again soon.Best regards,Hotel Management
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The staff was absolutely amazing. Thank you for everything.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Denise, Thank you for the fantastic rating and for taking time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a memorable one. We appreciate your feedback and look forward to your next stay at Hotel San Luis Obispo.Best regards,Hotel Management
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Jose, On behalf of our team at Hotel San Luis Obispo, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return this way.Best regards,Hotel Management
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Loved the location and big rooms
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Joy, Thank you so much for the thoughtful review. We work hard to deliver excellent service, so we appreciate you highlighting all the positive aspects of your stay. We are particularly glad that you loved your spacious and comfortable room and that our convenient location made your time even more enjoyable. Thank you for being our guest at Hotel San Luis Obispo, and we look forward to welcoming you again.Best regards,Hotel Management
par un voyageur
Great downtown hotel
Publié le 6 juill. 2024 sur HotelsGreat hotel in downtown SLO. Huge rooms, comfy king size beds, a pool, a rooftop bar... What more could you ask for? Service was great throughout. The room was "refreshed" each day, they missed replacing a few items
(e.g. used hand towels) but fixed it quickly when we mentioned it. Watch out for the valet parking cost (~$25 a night), though it worked well and saved hassle trying to find a spot
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, We are delighted to read your great review about your stay. Attentive service supported by comfortable accommodations we believe is what sets us apart, and it truly means the world to us that you recognized and valued these aspects. Our guests are like family; without you, we wouldn't be able to do what we love every day. We are also pleased to read you liked the time you spent at High Bar. We hope to have the opportunity to welcome you back soon to Hotel San Luis Obispo. Best regards,Hotel Management
