Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,5 Service et personnel
4,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Great location but the room was really dirty and old.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par sp, Gestion de l’hôtel
Dear Daniel, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par sp, Gestion de l’hôtel
Dear Gladys, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service.
par un voyageur
Publié le 30 juin 2024 sur Expedia
The first room we got, which was the bottom floor had baby roaches, we asked to change rooms they sent us to the opposite side, which was actually catty corner from the first room different building. Mine new. We were right next to the pool which every time we open the door we got sewer roaches. We were so exhausted. We just decided not to unpack anything and just sleep, slept like four hours maybe max the most awful stay and just the four hours that I slept I woke up in a horrible rash. This place was not very clean at all.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par sp, Gestion de l’hôtel
Dear Michele, We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with service, We pride ourselves on our service and the high quality standards we maintain.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Staff were efficient and kind.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par sp, Gestion de l’hôtel
Your review made our day, Karen. We’ve passed your comments on to our team so they can enjoy the good vibes too.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par sp, Gestion de l’hôtel
Dear Amber, We're really grateful and appreciate you taking the time to share your rating with us.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par sp, Gestion de l’hôtel
Dear McMahan, Thank you for your review and for using our hotel. We're pleased to have been able to assist you,
par un voyageur
Great value to accommodate a family of six.
Publié le 29 juin 2024 sur HotelsThere were some pros and cons for us.
Pros: large three bedroom with kitchen, living room and balcony. The linens were clean but the towels were old. The location was very good to have dinner in downtown area. We were a family of 6 so had plenty of beds and room. The price was very good.
Cons: pretty dated in style, floors kind of sticky, balcony not swept, bath towels pathetic.
Commentaires de Gestion de l’hôtel
30 juin 2024 par sp, Gestion de l’hôtel
Dear Elanie, Thank you for taking the time to leave us a review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
par un voyageur
Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par sp, Gestion de l’hôtel
Dear Connor, Thank you for taking the time to share your experience.
par un voyageur
Publié le 27 juin 2024 sur Expedia
This property is fine if you need a place for the night. The furniture in the room is mismatched. The heat lamp in the bathroom did not put out heat. There was 1 thin blanket between two sheets. No bedspread or comforter. When asked for additional blankets I was told there were none and then when I explained what was on the bed, the young man had to come and look, and then 2 additional blankets appeared. The property is old and could definitely use some work. Like I said if you need a place for the night it is adequate.
Commentaires de Gestion de l’hôtel
27 juin 2024 par sp, Gestion de l’hôtel
Dear Laurie, Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2024 par sp, Gestion de l’hôtel
Dear Paul, We really appreciate you taking the time to leave us a review.
