Note fondée sur 50 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Decent room that was clean. But it was not well insulated for noise or light. Cracks at bottom of door allowed lots of parking lot noise. And the open top of the drapes allowed quite a bit of light in during the morning. The pool area was quite shabby. And a whole block of rooms were boarded up for some reason. We won't return.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello David, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Guest satisfaction is important to us, and we will be sure to address your concerns with the appropriate departments for improvement. Your comments are valuable as they help us strive for better guest experiences in the future.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Sergio,We are delighted to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon.
par un voyageur
Publié le 22 août 2024 sur Hotels
This property redecorated and I do not like the furniture which is oversized for the room. And the walls have 70s mirrored wall tiles and the ugliest cabbage rose wallpaper. Not pleasant. I used to stay here often. Now looking for other alternatives.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Deborah,We value your feedback on our recent decor updates, although we aim to provide a diverse range of styles for our guests' preferences. We regret to hear that our new look did not meet your expectations, and we appreciate your loyalty in staying with us previously. Your thoughts will be shared with our team for consideration as we continue to enhance our guest experience.
par un voyageur
Publié le 22 août 2024 sur Expedia
Conveniently located, affordable and friendly staff. Room smelled like it was a former smoker room.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Paulo,We apologize for any inconvenience experienced during your stay. Our team aims to provide a positive experience for all guests. Please feel free to reach out to our management for further assistance with your feedback.
par un voyageur
Publié le 20 août 2024 sur Expedia
Not much in dining close by that’s walkable.
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Carolyn,We appreciate your feedback regarding the dining options nearby. We recommend exploring our on-site dining choices for convenience during your next stay. Thank you for staying with us, and we hope to welcome you back soon.
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Kerri, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any details so we can address your concerns and improve.
par un voyageur
Hotel is great. Some improvements needed
Publié le 11 août 2024 sur HotelsI love the hotel. The breakfast is great. Unfortunately in our recent stay there was no enough scrambled eggs. We loved the waffles and sausages thou.
Something important is about the personnel at the front desk. They dont seem very happy people. Either they are not happy, or they are not happy to see hispanic people like me and my family in the hotel. Several times I had to repeat my question. I have an qccent, but I spoke clear, with my accent. I am not sure if they didnt understand me, or they didnt want to put much effort in understanding me.
Everything else I enjoyed. The building is comfortable, the pool is clean, the housekeepers are nice people, the breakfast is delicious, and many more positive things.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear you loved our hotel and enjoyed our breakfast offerings. We appreciate your feedback regarding the scrambled eggs and our waffles and sausages. We take all comments seriously and will address this internally. Our team aims to provide exceptional service to all guests, regardless of background. We are pleased you enjoyed the comfort of our building, the cleanliness of our pool, and the friendliness of our housekeeping staff. Thank you for sharing your experience with us.
par un voyageur de Fontana
Publié le 11 août 2024 sur Expedia
Property location is walking distance from downtown. Overall property is good for the price. Only negative is that shower/tub had no curtain so we ended up with wet bathroom floors after we showered. Oh and there was a family staying down a few doors from us that allowed their children to run up and down the corridor screaming until after 10 p.m.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello LALY, We appreciate your feedback on our property's location and value. Regarding the bathroom, we appreciate you bringing this to our attention for future improvements. We regret any disturbance caused by other guests and recommend reaching out to management for any immediate concerns. Thank you for choosing to stay with us; we hope to welcome you back soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
It was very good
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Vladimir,We are delighted to hear that you enjoyed your stay with us. Guest satisfaction is our top priority, and we appreciate your positive feedback. Should you have any further comments or suggestions, please feel free to contact us directly.
par un voyageur
Mis-informed
Publié le 10 août 2024 sur HotelsNot told was under construction. Rooms bed was a very hard firm king mattress. Drove out the back exit and there was a pile of old mattresses and toilets. All the furniture in the room was a mixed match of left overs ready for the dump. Must be why I had to kill so many roaches. Even after the remodel…it’s a no go.
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team is continuously working on improvements to enhance our guests' experience. For any further assistance or feedback, please feel free to contact our management directly.
