Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
1,5 Service et personnel
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Carolina,We're elated to hear you had an excellent experience during your stay with us! We hope to welcome you back soon for another memorable visit.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
The TV did not work, the refrigerator was warm at first then it froze our food, the floors were dirty- basically you had to wear shoes at all times otherwise your feet would be dirty. The outside of the hotel I was dirty. It smelled like someone had been smoking marijuana in our room until I bought and sprayed air freshener. Won’t be staying there again. Would not recommend.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Manager, Gestion de l’hôtel
Hello Dionysus, We apologize for the inconveniences you experienced during your stay. We appreciate your feedback and will address these issues internally. Our team strives to provide a comfortable environment for all guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Place was not to code . they did not functional smoke detectors and once they were made aware of they simply just left them in the room on the next to the TV. they stated they did not have proper equipment to have them installed, the lock on the door was broken and not functional, the microwave was not working , plug were microwave went had a electrical short ,, lights flickering off and on , TV not working . never never stay here !!!
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
Hello Daniel, We are sorry to hear about your experience. The safety and comfort of our guests are a top priority and we take your feedback seriously. We advise guests to reach out to management directly for any concerns to ensure a prompt resolution. Your comments will be shared with the team for review and improvement. Thank you for bringing this to our attention.
