Ratings based on 107 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jun. 30, 2024 on Expedia
Clean, well-appointed suites with views of the city. Underground parking. Good gym. Included breakfast is good. Oxxo and Wal-Mart Express walkable. A value!
4 out of 5
by A traveller

Posted May 22, 2024 on Expedia
A good location across the street from the Hilton and next door to the Hyatt Regency. Hotel is immaculately clean and the bedding is top notch. The air conditioning works well and the room includes fridge, coffee maker, small stove, and a few kitchen utensils, cups, plates, etc. Breakfast is included. It is a continental breakfast but sufficient. Only downside is parking. There is an underground garage that services the hotel and adjacent retail but you must tell the front desk when you are leaving so they can call the parking attendant. Also, the underground garage is closed on Sundays. Good news is they can still open the garage to let guests in. It is a good option for the price.
5 out of 5
by A traveller

Posted May 20, 2024 on Expedia
Safe neighborhood, nice hotel.
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 30, 2024 on Hotels
3 out of 5
by A traveller

Posted Feb. 14, 2024 on Expedia
Stayed here in one of the top suites. Overall it was safe, clean, free breakfast, gym, laundry, included and pool table. Staff was friendly and helpful but overall, I wasn't super impressed and in my personal opinion, I would not stay here again as there are other hotels that are a lot better. A few reasons, usually I can sleep in anything and I am not super high maintenance, however the bed was way to firm for my liking, it just felt like I was laying on a flat hard box with no comfort. The other thing that I found weird was, I understand the policy of the hotel is to pay upfront, however, I was staying for more 4 days and usually hotels ask you to pay in full for the entire stay when you check in or at the end of your stay. They asked me to pay every single night which was weird and they asked me what I wanted to do. Isn't it your hotel? Shouldn't you know your own policy??? They didn't seem confident in knowing what they were doing so that turned me off from coming back and the way it was handled of having to pay every night. The area was way to quiet for my liking especially at night. The other thing that was weird to me was the access to the doors at the entrance. You can enter the hotel whenever you wanted but leaving, the doors where always locked from me getting out. The front desk guys had to let me out every time but should it not be the other way around? If you are worried about security, should you not want to prevent people from getting in, not out?
3 out of 5
by A traveller

Posted Feb. 6, 2024 on Hotels
Excellent location, very clean. No bellman available, no help with luggage.
5 out of 5
by A traveller from El Paso

Posted Nov. 14, 2023 on Expedia
Best property in San Luis Potosí, this is a clean, safe place. Staff if first class the Junior Suite was excellent, internet was great. I highly recommend.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 15, 2023
5 out of 5
by A traveller

Posted Aug. 28, 2023 on Expedia
Comment from Hotel Management
Aug. 30, 2023 by The View Hotel By Covalia , Hotel Management
Agradecemos su calificación, seguiremos trabajando para siempre brindarle el mejor servicio.
5 out of 5
by A traveller

Posted Aug. 7, 2023 on Hotels
Comment from Hotel Management
Aug. 9, 2023 by The View Hotel By Covalia , Hotel Management
Agradecemos sus comentarios, nos seguiremos esforzando para siempre brindarle el mejor servicio.