Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SAN ANTONIO
Publié le 21 oct. 2024
Very limited breakfast ... quite disappointing compared to others we have visited in the same area
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Guest Relation, Gestion de l’hôtel
Dear Horacio,Thank you so much for your review and for giving us a 5 out of 5! We are thrilled that you enjoyed your stay with us. However, we are sorry to hear that the breakfast selection did not meet your expectations, especially compared to other places in the area.We take all guest feedback seriously and will certainly review your comments with our team to see how we can enhance our breakfast offerings. We always strive to improve, and your insights help us in that effort.We hope to welcome you back soon and offer an even better experience next time!Sincerely,Howard Johnson San Marcos
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Relation, Gestion de l’hôtel
Dear Davina,Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with us. Your kind words and feedback mean a lot to our team, and we’re so glad we could meet your expectations.We truly appreciate you choosing to stay with us and taking the time to share your thoughts. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Howard Johnson San Marcos Team!
par un voyageur de Monclova
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Relation, Gestion de l’hôtel
Dear Jorge Luciano,Thank you for taking the time to leave a review. We appreciate your feedback and are glad you had an overall positive experience. However, we understand there may have been areas where we could improve.If there’s anything specific that you feel could have made your stay better, we would love to hear your suggestions. We strive to provide the best experience possible, and your input is invaluable to us.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best regards,Howard Johnson San Marcos Team
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Nice and clean rooms, definately recommend.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relation, Gestion de l’hôtel
Dear Robin,Thank you so much for your 5-star review! We're delighted to hear that you enjoyed our nice and clean rooms. Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to welcome you back soon for another wonderful stay!Warm regards,Howard Johnson San Marcos Team
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Couldn’t get up in main bed P slept on the
Fold out divan it was full of bugs. Water all
Over floor due to window unit. Fall hazard
Complained to attendant told to live with it
Handicapped person.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relationship Manager, Gestion de l’hôtel
Dear Barbara,We are deeply sorry to hear about the challenges you faced during your stay. Your experience does not reflect the standards we strive to maintain, and we sincerely apologize for the discomfort and inconvenience, particularly considering your situation as a handicapped guest. Please know that we take such matters very seriously and will be addressing the issues you mentioned with our team immediately. We would like the opportunity to speak with you directly to ensure we resolve this situation and regain your trust.Be sure to get in touch with us at your earliest convenience.Best regards,The Howard Johnson by Wyndham San Marcos Team
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relationship Manager, Gestion de l’hôtel
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and we’d appreciate hearing more about what went wrong during your visit so we can address those issues. Please feel free to reach out directly if you’d like to discuss your stay further. We hope to have the opportunity to serve you better in the future.Best regards,The Howard Johnson by Wyndham San Marcos Team
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Price was affordable and very quiet
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relationship Manager, Gestion de l’hôtel
Dear Rudy,Thank you for your review! We’re glad to hear that you found our prices affordable and enjoyed the peaceful atmosphere during your stay. Your comfort and satisfaction are our top priorities, and we hope to welcome you back for another quiet and enjoyable stay in the future.Best regards,The Howard Johnson by Wyndham San Marcos Team
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Great room with clean and polite staff and Breakfast was good!!.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Manager, Gestion de l’hôtel
Dear Jerica,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found the room to be clean and comfortable. Our staff works hard to ensure a great experience for all our guests, and your feedback means a lot to us.We hope to welcome you back soon!Best regards,Howard Johnson San Marcos Team
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Dont judge the book by its cover!!!. great work inside the room. nice and clean and great staff.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Manager, Gestion de l’hôtel
Dear Jerica,Thank you for your kind words and for taking the time to leave us such a positive review! We’re delighted that you enjoyed your stay and appreciated the hard work that went into making the room comfortable and clean. Our team truly values feedback like yours and we’re so glad you found our staff helpful.We look forward to welcoming you back in the future!Warm regards,Howard Johnson San Marcos Team
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Needed something quiet for the night with a shower. Very clean and nice set up. No frills but wasn't looking for any.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Relation, Gestion de l’hôtel
Dear Thomas,Thank you so much for your perfect 10/10 rating! We're delighted to hear that you found exactly what you needed for a quiet night’s stay. It’s great to know that our clean and simple setup met your expectations. We aim to provide a comfortable and hassle-free experience, and we’re thrilled that this worked for you.We appreciate you taking the time to share your experience and hope to welcome you back for another peaceful stay in the future!Best regards,The Howard Johnson San Marcos Team
