Note fondée sur 597 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Abby, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly to discuss any specific concerns you may have so we can address them accordingly. We value your feedback and hope to have the opportunity to welcome you back in the future for a better stay.
par un voyageur
Motel 6 do better
Publié le 28 sept. 2024 sur HotelsArrived to check in. Female in office with presumably her children. Gave me keys to my room. We went to the room and it smelled like cigarettes and weed in the room. The entire floor was so sticky you could hardly walk without making a ton of noise. There was no refrigerator and i had reserved the room thinking there was one. I went back to the office and requested another room with a refrigerator. She moved us to another room. We moved the car, doding kids playing in the parking lot. Went up to the room, having to pass people sitting on the stairs smoking Marijuana. The second room was much cleaner, but still not clean. The comforter had cigarette burn holes. The towels were very musty and worn. We went out and came back after midnight, when we returned, there were dozens of people hanging out partying in the parking lot. The mattress was very uncomfortable, i felt like i was sleeping on springs the whole night. Not one of my better stays at a Motel 6. Very disappointed.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Amy, We apologize for the inconveniences you encountered during your recent stay at our hotel. Your feedback is valuable and will be shared with our team for improvements. If you have any further concerns or feedback, please don't hesitate to contact our management team directly. We appreciate your understanding and hope for the opportunity to better serve you in the future.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
There were roaches in my hotel room.
But i did have good sevices.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello C, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 15 août 2024 sur Expedia
in a very short time i was there, i killed 5 roaches.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Jose, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Danny,We are thrilled to hear that you had a perfect stay with us! We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Publié le 5 août 2024 sur Expedia
Roaches all over room, rat feces all over room. Dogs barking all over place at all hours
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Clayton, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Manager, Gestion de l’hôtel
Hello Miguel,We're sorry to hear we didn't meet your expectations during your stay. Please feel free to contact us directly to share any specific feedback you may have so we can address it accordingly. We value your input and hope to welcome you back for an improved experience in the future.
par un voyageur
Rude people
Publié le 7 juin 2024 sur HotelsLoud, people screaming and fighting, it was a fiasco.
Commentaires de Gestion de l’hôtel
9 juin 2024 par Manager, Gestion de l’hôtel
Hello William,We regret to hear about your experience and take all feedback seriously. Our team strives to ensure all guests have a peaceful stay. For any further concerns, please don't hesitate to contact our management.
par un voyageur
Publié le 29 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juin 2024 par Manager, Gestion de l’hôtel
Hello janell,We appreciate you staying with us and are delighted to hear you enjoyed your experience at our hotel.We look forward to welcoming you back soon!
par un voyageur
Publié le 10 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2024 par Manager, Gestion de l’hôtel
Hello Samantha,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.
