Ratings based on 176 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 22, 2024 on Expedia
The views of the hotel are breathtaking. The staff are kind and respectful. Sabrina will give you the best recommendations about tours. Please take a ski class with Patagonia Chic. Marcela and her team are amazing.
Comment from Hotel Management
Aug. 1, 2024 by Sabrina Borbore, atención al huésped, Hotel Management
Buenos dias Romina,Nos es de nuestro agrado saber que disfrutó de su estadía con nosotros.Esperamos contar con su presencia nuevamente.Saludos cordiales,
by A traveller
Posted Feb. 10, 2024 on Expedia
Great place
by A traveller
Posted Nov. 2, 2023 on Hotels
La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo
Comment from Hotel Management
Nov. 3, 2023 by atención al huésped, Hotel Management
Buenos dias Gonzalo,En la recepción se les consultó el grado de alergia que tenía, para saber si podía consumir los alimentos de nuestro establecimiento. Esto se debe a que no contamos con cocina separadas y, si bien se toman todos los recaudos, puede llegar a haber un minimo grado de contaminación cruzada.Por otra parte en la entrada se solicita dicha información para seguridad de los huéspedes y propietiarios ya que se está ingresando a un barrio privado.Nuestra objetivo es que puedan disfrutar de su estadía y por eso se les realizó dichas preguntas para su cuidado.Le deseamos un lindo día.Sabrina BorboreAtención al huésped.
by A traveller
Posted Aug. 21, 2023 on Expedia
by A traveller
Posted Jan. 10, 2023 on Expedia
Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.
Comment from Hotel Management
Jan. 15, 2023 by atención al huésped, Hotel Management
Good Morning,Thank you for your review.Regards.Sabrina Borbore.Loi Suites
by A traveller
Amazing resort
Posted Aug. 20, 2022 on HotelsStaff was amazing, truly made us feel welcomed
by A traveller
Posted Nov. 30, 2021 on Expedia
The superiors rooms do not have air conditioning and during spring and summer it gets very hot and it’s hard to sleep.
Comment from Hotel Management
Dec. 2, 2021 by Loi Suites, Hotel Management
Buenas tardes, para ese inconveniente debe acercarse a recepción donde le brindarán una respuesta o una solución expeditiva. Esperamos contar con su presencia nuevamente.
Saludos cordiales,
Sabrina Borbore.
Atención al huésped
by A traveller
Nice stay!
Posted Jan. 5, 2020 on HotelsLoi Suites is a very nice hotel with nice views and good service.
good points about the hotel:
- Nice property, with a beautiful river that you must visit
- Nice pool
- Really nice concierge, Sabrina, that helped us to build our daily activities.
Some improvements:
- Restaurant food could be better for the price (expensive)
- It says that they have A/C but do not. So the rooms can become really hot during the afternoons during the summer. We had to sleep with open windows - that was ok because it is a quiet property.
Comment from Hotel Management
Jan. 8, 2020 by Matías Santillán - Recepción, Hotel Management
Thank you for your review!! Hope to see you back soon. Regards.
by A traveller
Posted Dec. 20, 2019 on Expedia
Comment from Hotel Management
Dec. 24, 2019 by Matías Santillán - Recepción, Hotel Management
Muchas gracias por su puntuación, saludos cordiales y hasta una próxima oportunidad.
by A traveller
Posted Nov. 25, 2019 on Hotels
Comment from Hotel Management
Dec. 16, 2019 by Matías Santillán - Recepción, Hotel Management
Muchas gracias por su puntuación, esperamos volver a recibirles en un futuro cercano.
Saludos cordiales.
