Ratings based on 54 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 19, 2024 on Hotels
The room and grounds are quite pretty (but note there are no tvs in rooms). One staff member was friendly when we went up to the desk to check in but that’s where service ended. We carried own bags and were the only guests in pool area but it was still very dirty with trash (socks, dirty paper towel, glasses etc) littered around. There was no way to order drinks or food at the pool and we saw no staff the entire time until a cleaning lady circulated the next morning. Also 5km from SMA so no walking options for food and drink. A bit disappointed in the stay and would strongly recommend booking inside city centre.
by A traveller from Texas
Posted Aug. 10, 2018 on Expedia
The hacienda is clean. No TV, no AC.!i prefer this hacienda over the downtown “el centri” hotel
Comment from Hotel Management
Aug. 21, 2018 by Alex , Hotel Management
Sentimos mucho que no aprecie todas las instalaciones, la decisión de no poner TV en las habitaciones es para que aprovechen las instalaciones como la piscina, el aire acondicionado está en proceso. La esperamos nuevamente por aquí
by A traveller
Posted Sep. 18, 2024 on Expedia
Dicen estar cerca de la parroquia de San Miguel y estan muy retirados, es una opción poco practica para hospedarte si quieres ir de turismo a San Miguel.
by A traveller from CDMX
Posted Aug. 5, 2024 on Expedia
by A traveller
Posted May 12, 2024 on Expedia
Falta de televisión y limpieza en la piscina
by A traveller
Posted Apr. 8, 2024 on Expedia
by A traveller
Posted Apr. 1, 2024 on Expedia
by A traveller
Posted Mar. 19, 2024 on Expedia
by A traveller
Posted Jan. 8, 2024 on Expedia
10
by A traveller
Excelente opcion
Posted Jan. 2, 2024 on HotelsFuimos a pasar fin de año, estuvimos muy agusto, en la cena hubo un platillo que no fue de nuestro agrado y nos cambiaron de inmediato por otro, excelente servicio lo recomiendo. Hotel para descansar y relajarse. No hay TVs ni telefonos. A pesar que habia calentadores en la cena hacia mucho frio porque fue en el restaurante al aire libre, y tuvimos que irnos pronto.
