Ratings based on 471 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from EVANSVILLE
Posted Jan. 21, 2025
Hacienda SMR was a truly delightful experience. The grounds are unique and amazing. I spent hours walking to the waterfall and through the historic buildings. Dinner in the restaurant was very good. Highly recommended!
by A traveller
Posted Sep. 22, 2024 on Expedia
No internet , no hot water, no tv ,no towels,place is beautiful but need lots of upgrades,no telephone for emergencies..
by A traveller from La Puente
Posted Jul. 31, 2024 on Expedia
This is a Mexican jewel. A beautiful place to stay, rest, dine and enjoy the hotel activities. Make sure to visit the water fall and the night “Mitos y Legendas” adventure.
The food and drinks are also delicious to enjoy.
by A traveller
Posted Jun. 7, 2024 on Expedia
by A traveller
Posted May 21, 2024 on Expedia
The place is really stuning!! Super nice!! The rooms quite ample. The bathroom area is a little bit old
by A traveller from Paramount
Posted May 19, 2024 on Expedia
Muy bonitos paisajes y muy tranquilo
by A traveller
Posted Apr. 1, 2024 on Expedia
Lovely, peaceful, and emblematic place.
Comment from Hotel Management
May 16, 2024 by Dear Customer, Hotel Management
We are pleased to know that you enjoy.we are waiting for you soon!
by A traveller
Posted Mar. 31, 2024 on Expedia
Excellent place to stay near primas basalticos. Comfortable and good food in the restaurant. Beautiful Hacienda
Comment from Hotel Management
May 16, 2024 by Dear Customer, Hotel Management
We appreciate your comments. We wait for yuo soon!!
by A traveller
Posted Jan. 14, 2024 on Expedia
Hermoso lugar, pero la habitación que nos toco fue pésima, fría, oscura, almohadas malísimas. Pedí un cambio y no me lo quisieron dar. Una lástima porque el lugar es muy bonito
by A traveller
Posted Aug. 28, 2023 on Expedia
Yes. Need to take tour.
Fill up jacuzzi
