Note fondée sur 763 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Candiac
Publié le 10 août 2018 sur Expedia
Hotel parfaitement situé avec employés dévoués et amicaux. Nous étions toutefois déçus de la grande quantité d'algues sur la plage rendant la baignade dans la mer impossible à partir de notre hôtel. Le matelas creusait également. Super expérience en général !
Recommandé
pour Tout le mondepar un voyageur
Publié le 29 nov. 2016 sur Expedia
Très bien. Hyper propre. Cuisinette super bien équipés, personel tres gentil. Seul bémol, le rapport qualité prix des repas du resto de l'hôtel.
par un voyageur
Publié le 17 août 2024 sur Expedia
The property is well kept. It’s beautiful and they have thought of everything! The pool area is stunning and clean. You can swim up to the bar area for beverages. The staff is constantly welcoming you and asking if you have any needs. The stay was wonderful! The kitchen is stocked with everything you need, Antonio, Esmeralda and I believe it was Carolina we’re all exceptional. It’s apparent the manager there is wonderful because the employees love their jobs and excel at customer service! We booked a snorkeling tour at the property! It was marvelous. We will be back!
Commentaires de Gestion de l’hôtel
19 août 2024 par Marcia Nunez- Property Manager, Gestion de l’hôtel
Thank you for your fantastic review! We're thrilled to hear that you found our property beautiful and well-kept, with everything thoughtfully provided. It's wonderful to know that you enjoyed the pool and the convenience of the swim-up bar.We're especially pleased that our staff made such a positive impact on your stay. Your kind words about our team and management mean a lot to us. We can't wait to welcome you back for another wonderful stay!
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Marcia Nunez- Property Manager, Gestion de l’hôtel
Thank you for your 5-star rating! We look forward to hosting you again, should you travel plans bring you back to Ambergris Caye.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Marcia Nunez- Property Manager, Gestion de l’hôtel
Thank you for your perfect 10/10 rating! We're thrilled that you had such a positive experience with us. Your feedback means a lot, and we’re delighted to know that we met your expectations. We look forward to welcoming you back for another exceptional stay!
par un voyageur
Publié le 12 août 2024 sur Expedia
Location is excellent. Facilities are lovely. Convenient to retaurants and activities. Wonderful for families.
Commentaires de Gestion de l’hôtel
19 août 2024 par Marcia Nunez-Property Manager, Gestion de l’hôtel
Thank you for your 5-star review! We're thrilled to hear that you enjoyed our excellent location, lovely facilities, and the convenience to restaurants and activities. It's great to know that our resort was wonderful for your family. We look forward to welcoming you back!
par un voyageur
Publié le 8 août 2024 sur Hotels
Nice and clean, every person working at the property is very friendly and helpful.
I really enjoyed the dock and kayaking rather than using the pool but nevertheless it is still fun to hang out at the bar.
The resort is perfectly located, not too far from busy San Pedro and not too far from northern beaches and Secret Beach on the other side.
Just across the street you have Sol Cafe and Tipsy Lobster, anything with coconut curry is delicious 😋 and few vendors. The wood carver artist is a real cool and talented guy, pay him a visit!!
Commentaires de Gestion de l’hôtel
9 août 2024 par Marcia Nunez- Property Manager, Gestion de l’hôtel
Thank you for your wonderful 5-star review! We're delighted to hear that you found our property nice and clean, and that our staff made a positive impression with their friendliness and helpfulness. It's great to know that you enjoyed the dock and kayaking, as well as spending time at the bar.We're glad our location suited your needs, offering easy access to both San Pedro and Secret Beach. It sounds like you had some delicious meals at Sol Cafe and Tipsy Lobster—coconut curry is a favorite! We look forward to welcoming you back for another fantastic stay!
par un voyageur
Publié le 6 août 2024 sur Expedia
Great pool and beach, rooms were spacious and well equipped. The staff were friendly and helpful and kept the place spotless. Day trips to the reef and to secret beach were excellent.
Commentaires de Gestion de l’hôtel
9 août 2024 par Marcia Nunez- Property Manager, Gestion de l’hôtel
Thank you for your 5-star review! We're glad you enjoyed the pool, beach, and spacious rooms. It’s great to hear our staff made your stay enjoyable. We look forward to welcoming you back!
par un voyageur
Perfect stay.
Publié le 3 août 2024 sur HotelsBeautiful and very very clean. I don’t know how housekeeping manages to keep thw sand out. !! Perfect sized resort, modern and not crowded like the coco beach property next door.
Friendly staff. Peaceful as it’s farther north and out of the town. Golf cart rental at hotel is expensive though.
Commentaires de Gestion de l’hôtel
19 août 2024 par Marcia Nunez- Property Manager, Gestion de l’hôtel
Thank you for your great review! We're delighted to hear that you found the resort beautiful, very clean, and appreciated the peaceful atmosphere. Our housekeeping team will be thrilled to hear your compliments! We're glad you enjoyed the friendly staff and the perfect size of the resort. We hope to welcome you back soon!
par un voyageur
Publié le 2 août 2024 sur Expedia
The mosquitos were terrible which limited the time that can be spent outside in the evenings and mornings. The property needs to do more to manage the mosquitos (eg tiki torches with citronella!) or provide bug spray to guests
Commentaires de Gestion de l’hôtel
9 août 2024 par Marcia Nunez- Property Manager, Gestion de l’hôtel
Thank you for your feedback and for your 4-star review. We’re glad you enjoyed your stay despite the mosquito issue you experienced. We fog for mosquitoes daily, during rainy times, but we appreciate your suggestions for additional measures. For guests extra sensitive to mosquitos we offer bug repellent in our onsite gift shop.
